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ā07-10-2025 02:24 PM
i gave reset and wipe instance . now the studio and everything got deleted . what to do?
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ā07-10-2025 02:25 PM
Hi @poojamahend
There was no need to reset the instance ā you just needed to change the user.
Now, please log back into your PDI,
-
Go to Plugins
-
Search for AES plugin
-
Install it.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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ā07-10-2025 02:33 PM
Hi @poojamahend,
why did you wipe that? If the Studio is not present, either release the current instance and request a brand new one.
Or on the current, go to Studio form here:
Let me know how does it go
/* If my response wasnāt a total disaster āļø ā drop a Kudos or Accept as Solution ā āļø Cheers! */
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ā07-10-2025 02:25 PM
Hi @poojamahend
There was no need to reset the instance ā you just needed to change the user.
Now, please log back into your PDI,
-
Go to Plugins
-
Search for AES plugin
-
Install it.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
****************************************************************************************************************
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ā07-10-2025 02:33 PM
Hi @poojamahend,
why did you wipe that? If the Studio is not present, either release the current instance and request a brand new one.
Or on the current, go to Studio form here:
Let me know how does it go
/* If my response wasnāt a total disaster āļø ā drop a Kudos or Accept as Solution ā āļø Cheers! */
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ā07-10-2025 02:40 PM - edited ā07-10-2025 02:42 PM
@poojamahend if the AES isn't available, then change the URI below to your PDI + enter:
https://yourinstance.service-now.com/now/app-manager/home/app/id/e046257545b47c84712b8779a9abd0cb/v/26.2.10/details
Install it from here
/* If my response wasnāt a total disaster āļø ā drop a Kudos or Accept as Solution ā āļø Cheers! */
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ā07-10-2025 02:41 PM
I released old one and created new one. Thank you for your help