Reset instance

[poojamahend]

i gave reset and wipe instance . now the studio and everything got deleted . what to do?

__PRESENT

[Dr Atul G- LNG · Accepted solution]

Hi @poojamahend 

There was no need to reset the instance — you just needed to change the user.

Now, please log back into your PDI,

• Go to Plugins

• Search for AES plugin

• Install it.

[Dr Atul G- LNG · Accepted solution]

Hi @poojamahend 

There was no need to reset the instance — you just needed to change the user.

Now, please log back into your PDI,

• Go to Plugins

• Search for AES plugin

• Install it.

[GlideFather · Accepted solution]

Hi @poojamahend,

why did you wipe that? If the Studio is not present, either release the current instance and request a brand new one.

Or on the current, go to Studio form here:

Let me know how does it go

[GlideFather]

@poojamahend if the AES isn't available, then change the URI below to your PDI + enter:

https://yourinstance.service-now.com/now/app-manager/home/app/id/e046257545b47c84712b8779a9abd0cb/v/26.2.10/details

Install it from here

[poojamahend]

I released old one and created new one. Thank you for your help