Scrolling down to form field in workspace

[mohd_ansari03]

Hi Experts,

I am using workspace and I want the case form to be scrolled down to the closure code field as soon as user clicks on resolve button UI action. Is there any possible client side method to do this?

[mohd_ansari03]

For Source 2 Pay workspace this is not available OOTB. Even Resolve button is custom here.

[Ankur Bawiskar]

@mohd_ansari03 

you can check that OOTB Resolve button on incident and how it works on SOW

replicate that same for your case table and your workspace.

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[Tanushree Maiti]

Hi @mohd_ansari03 

Scrolling won’t work until you expand it first.

Use g_form.setSectionDisplay() in your client UI Action, then scroll.

g_form.scrollTo('  <field name >');

Ref:https://www.servicenow.com/community/itsm-forum/ui-action-scrolls-to-resolution-section-only-if-sect...

[mohd_ansari03]

g_form.setSectionDisplay() is already there in my script but g_form.scrollTo('  <field name >'); doesn't works in workspace