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ServiceNow Administration Fundamentals LabX Task Validation Issue

geniusaniru
Giga Explorer

Hi All

 

I had enrolled in ServiceNow Administration Fundamentals LabX course to practice SNOW Administration and improve my hands on skills. The first task was to create 2 users with given details, its been completed and validated, everything is good but i am unable to move to next task in the module, it still shows locked and the displays to complete the previous task

2 REPLIES 2

Tanushree Maiti
Tera Patron

Hi @geniusaniru 

 

Logout and login again using incognito/InPrivate browser. 

It should work. I have also faced this issue in lab instances multiple times.

 

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti

Ehab Pilloor
Mega Sage

Hi @geniusaniru,

 

It is probably cache issue, try logging out and back in. Clear browser cache.

If it still persists, raise a Now Learning Case from More > Help Center.

 

Please Accept this response as Solution if it assisted you with your question & Mark this response as Helpful.

 

Kind Regards,

Ehab Pilloor