ServiceNow Learning

[JekinZ]

Is there any other resource except Now Learning where i can learn all the modules and services ?

Because i am not able to catch-up from Now Learning so your suggestions will be valuable!

[JohnPierce805 · Accepted solution]

The developer site is a smart start. You get a free developer instance that runs nearly everything, you just have to log into it at least one a week to keep it active.

https://developer.servicenow.com/

Search youtube.com for ServiceNow and you will find thousands of great videos that will help you with learning ServiceNow and how it works... you will also probably find a lot of material that can waste your time.  I generally do not look at anything that is over 1 year old, mostly because it is probably obsolete and, at minimum the way to do the same functions has been altered slightly.

[Sandeep Rajput · Accepted solution]

@JekinZ Apart from Now Learning, you can also refer to https://docs.servicenow.com/ which is the official documentation source for different product lines. However, I will still recommend you prefer Now Learning over it as the Now Learning courses have been designed keeping the ease of learning in consideration. Product line documentation are often technical in nature.

Hope this helps.

[Dr Atul G- LNG · Accepted solution]

Hi @JekinZ 

You can watch my video on YouTube

You will get playlist 

CSA

ITSM

SIR

Scripting

CSDM and much more.

[Dr Atul G- LNG · Accepted solution]

You can watch my video.

[JohnPierce805 · Accepted solution]

Sandeep is correct, the Now Learning platform is the best learning path.  The classes are made up of instructors' videos recorded, they explain step by step the tools and resources and how to implement basic designs.  The YouTube videos can be good also, just don't use any that are older than a year or so.  too much will have changed.  I have taken all the RPA classes and the 'certification' exam and I think it is a six to eight hours total.  At the end of the classes you will be able to start doing your own design by modifying the examples.

[Sandeep Rajput · Accepted solution]

@JekinZ Here is another source which is neither Now Learning nor the product documentation https://developer.servicenow.com/dev.do#!/learn/courses/xanadu also courses on this link are completely free.

Hope this helps.

[Harish Bainsla · Accepted solution]

Hi @JekinZ You can also learn from youtube channel like ITSM, HRSD ,ITOM refer below channel 

https://youtube.com/@learnngrowtogetherwithatulg?si=w-f7qaojlkyYaRBx

https://youtube.com/@learnitomwithaj?si=6qbt6dSx2dJwPK16

[Dr Atul G- LNG · Accepted solution]

Hi @JekinZ 

https://youtube.com/playlist?list=PLi0Ik1xCDEbK7jmdSVFcuX5Gx1RM8L0wi&si=eLpEX2GoEz9SAUA_

This is my channel 

https://www.youtube.com/@LearnNGrowTogetherwithAtulG

[Harish Bainsla · Accepted solution]

@JekinZ sure you can go with below channel

https://youtube.com/@saaswithservicenow?si=eSNkBPzbTqtM_Drl

 https://youtube.com/@snowexpertrohit?si=2GqD6FrpiOxzNzIm

[Sandeep Rajput · Accepted solution]

@JekinZ To begin with, I recommend you to enrol for ServiceNow fundamentals on demand course here https://nowlearning.servicenow.com/lxp/en/now-platform/servicenow-administration-fundamentals-on-dem... once you done with the course. You can practice related concepts by requesting a personal developer instance here https://developer.servicenow.com/dev.do. Once you have good hands on experience on the platform (at least for six months) you can plan to enroll for ITSM fundamentals https://nowlearning.servicenow.com/lxp/en/it-service-management/it-service-management-itsm-fundament... and ITSM Implementation courses https://nowlearning.servicenow.com/lxp/en/it-service-management/it-service-management-itsm-implement... finally you can appear for CIS ITSM exam.

Hope this helps.

[JohnPierce805 · Accepted solution]

The developer site is a smart start. You get a free developer instance that runs nearly everything, you just have to log into it at least one a week to keep it active.

https://developer.servicenow.com/

Search youtube.com for ServiceNow and you will find thousands of great videos that will help you with learning ServiceNow and how it works... you will also probably find a lot of material that can waste your time.  I generally do not look at anything that is over 1 year old, mostly because it is probably obsolete and, at minimum the way to do the same functions has been altered slightly.

[JekinZ]

I got the free PDI but i don't want to learn from documentation so could you refer me another resource?

[Dr Atul G- LNG · Accepted solution]

You can watch my video.

[JohnPierce805 · Accepted solution]

Sandeep is correct, the Now Learning platform is the best learning path.  The classes are made up of instructors' videos recorded, they explain step by step the tools and resources and how to implement basic designs.  The YouTube videos can be good also, just don't use any that are older than a year or so.  too much will have changed.  I have taken all the RPA classes and the 'certification' exam and I think it is a six to eight hours total.  At the end of the classes you will be able to start doing your own design by modifying the examples.