ServiceNow studio is not showing after installation

Rahman3
Tera Expert

Hey guys,

 

I have installed the ServiceNow studio into my PDI. Installation was successful and all good but I still don't see any ServiceNow Studio application menu in the navigation? I logged out and logged in again and still same. I am checking again after 12 hours of installation and still the same issue? Am I missing something?

 

Plugin:

 

Rahman3_0-1733356750040.png

 

Menu options:

 

Rahman3_1-1733356781849.png

 

Rahman3_2-1733356832840.png

 

Many thanks

 

Rahman

12 REPLIES 12

Thanks @Simon Christens I don't see ServiceNow studio. I only see Studio. So something is gone wrong. Funny thing is I can't uninstall or repair this plugin either.

 

What a bad start of ServiceNow studio!!

 

 

Sandeep Rajput
Tera Patron
Tera Patron

@Rahman3 Did you logout and login again after the plugin installation. Options in the the filter navigator only refreshes after a fresh login.

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Rahman3 

 

Try to repair the plugin once and cache.do

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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Robert Ninness
ServiceNow Employee
ServiceNow Employee

The application scope name for ServiceNow Studio is sn_sns. Looks like you aren't using the new Application Manager. In that case the application record URI is /now/nav/ui/classic/params/target/sys_store_app.do?sys_id=38d42e26f06b4d72f1c7ceee505e96f5

New Application Manager URI is /now/app-manager/home/app/id/38d42e26f06b4d72f1c7ceee505e96f5

 

ServiceNow Studio URI is /now/servicenow-studio/home

None of those links work for me. It is getting even worse. I upgraded my 2nd PDI to Xanadu and ServiceNow studio is NOT available as plugin install.

 

What is going on??