ServiceNow studio is not showing after installation

Rahman3
Tera Expert

‎12-04-2024 04:01 PM

Hey guys,

 

I have installed the ServiceNow studio into my PDI. Installation was successful and all good but I still don't see any ServiceNow Studio application menu in the navigation? I logged out and logged in again and still same. I am checking again after 12 hours of installation and still the same issue? Am I missing something?

 

Plugin:

 

Rahman3_0-1733356750040.png

 

Menu options:

 

Rahman3_1-1733356781849.png

 

Rahman3_2-1733356832840.png

 

Many thanks

 

Rahman

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12 REPLIES 12

Nikhil Bajaj9
Giga Sage
In response to Rahman4

‎12-05-2024 11:50 PM

Hi Rahman,

 

Just to check if you are doing it on Xanadu Patch 3 as it is compatible for that.

 

NikhilBajaj9_0-1733471448217.png

Regards,

Nikhil Bajaj

 

Please appreciate my efforts, help and support extended to you by clicking on – “Accept as Solution”; button under my answer. It will motivate me to help others as well.
Regards,
Nikhil Bajaj
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Bard H Rynning
Tera Contributor
In response to Nikhil Bajaj9

‎12-18-2024 04:35 AM - edited ‎12-18-2024 04:35 AM

We have ServiceNow studio installed on an instance that is glide-xanadu-07-02-2024__patch1-hotfix3b-11-14-2024
I.E not Patch 3.

Ware experiencing the same thing. That ServiceNow studio does not show up in the left hand side menu or that any of the abovementioned URIs work. They don't.

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Dr Atul G- LNG
Tera Patron
Tera Patron
In response to Bard H Rynning

‎12-18-2024 04:38 AM

You need to be on Patch 3 as minimum, please update your instance to Patch 3

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