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ServiceNow Studio not opening from PDI instance in Australia release

ShereenF
Kilo Explorer

Dear TEam,

 

Am trying to create a new application via System Applications > My company applications. When I create new the page is not opening 

 

 

 

2 REPLIES 2

Tanushree Maiti
Tera Sage

Hi @ShereenF 

 

Navigate to sys_plugin.list

Find "App Customizations" (com.glide.app_customization) plugin

Install/repair.

 

Logout and login in incognito browser and test it.

 

Refer: Applications won't load in studio or My Company Applications page

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0962976

 

 

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
Linkedin:

Sahil Chaudhary
Tera Expert

1. Check Studio Plugin
Navigate to: System Applications → All Available Applications → All
Search for Studio
Make sure it is Installed and Active

2. Try Direct URL
Sometimes navigation fails, try opening Studio directly:
https://<your-instance>.service-now.com/studio.do

3. Clear Cache & Reload
Press Ctrl + Shift + R (Hard reload)