ServiceNow University lab terminated before I could use it

TwyallaD
Kilo Explorer

I’m stuck in the Welcome to ServiceNow course at 42% on the “Next Experience, navigation, and access” task.

 

My lab instance shows TERMINATED, Request Lab Instance is disabled, and I have 0 instances remaining.

 

I never got into the actual lab environment to complete the exercise, so this was not due to me finishing the lab.

 

I tried the standard support route, but my personal ServiceNow University login is not authorized for Now Support.

 

Can a moderator direct me to the correct ServiceNow University / training support path to reset my lab allocation?

1 REPLY 1

Dr Atul G- LNG
Tera Patron

Please log a Now Learning case under the Help Center, and the team will guide you further. @TwyallaD 

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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