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State not updating in Service Portal

THDR
Tera Contributor

Hi

I have an issue, State of submission is not updating in the service portal. I have ensured that my flow designer requested item table state has to update. 


Kindly assist.

 

Thank yu

Tashfique_0-1760335296381.png

 

6 REPLIES 6

Kusal45
Tera Contributor

@THDR state field of RITM is directly mapped to SP state. Please make sure you r targeting the right field in RITM.

THDR
Tera Contributor

Understood. Thank you 🙂