Trigger notification using remote tables
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12-16-2024 01:35 AM
Hi Everyone,
We have a requirement to trigger a notification if the date is one month prior to expiry date.
The data is on the remote tables.
Please help if we have any clue on triggering notifications on remote table.
Thanks,
Manasa Poornima
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12-16-2024 02:01 AM
seems you need to have a scheduled flow or scheduled job for this which runs daily
it will check if date is 1 month prior to expiry date then send email
what did you start with and where are you stuck?
check this link
ServiceNow should send the first email follow-up 30 days before the article's expiry date
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader