Trigger notification using remote tables

Manasa Poornima
Tera Contributor

Hi Everyone,

 

 

We have a requirement to trigger a notification if the date is one month prior to expiry date.

The data is on the remote tables. 

 

Please help if we have any clue on triggering notifications on remote table.

 

Thanks,

Manasa Poornima

 

1 REPLY 1

Ankur Bawiskar
Tera Patron
Tera Patron

@Manasa Poornima 

seems you need to have a scheduled flow or scheduled job for this which runs daily

it will check if date is 1 month prior to expiry date then send email

what did you start with and where are you stuck?

check this link

ServiceNow should send the first email follow-up 30 days before the article's expiry date 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader