autoppulation of fields
how to write client script and script include to autopopulate 2 fields at a time by selecting one field
Forum Posts
PAT token for a user in service now
1) how to get PAT token for a user in service now ?2)what are the steps to get PAT token of a user in service now ?, Currently I'm using Washigton DC service now version.3)Default lifespan of a token, how to do increase life span and what is the max...
Resolved! Find Open Incidents which with no updates for last 30 days and closes them (without Encoded Query).
var grd = new GlideDateTime("2025-07-21");grd.addDays(-30);grd.query();var gr = new GlideRecord("incident");gr.addQuery('sys_updated_on','<',grd);gr.query();while(gr.next()){if(gr.state!='7'){gr.setValue('state','7');gs.info(gr.number);}}i write this...
Resolved! Why have there been so many spam posts on the forum recently？
Can the forum administrator manage them?
How to best store application-specific release logs and notes in ServiceNow
Currently our internal application teams are using their knowledge bases in ServiceNow to store release logs and notes as knowledge articles - though these are definitely not articles. So we are looking to find a way within Digital Product Release M...
moving scoped application from pdi to dev
what are the steps to follow to move scoped application from pdi to dev instance?
Help Portal categories want to replace with other categories
Hi All, I want to replace the all categories which are showing in the left pane with other categories. I changed the table name from server script for Clone widget of sc categories as per below but it did not worked
Why do I can not wake up the hibernated instance?
hi, The instance is hibernating, and it could not be woke up, just let me Retry, retry, retry.
Resolved! Developer Instance
Hi, I'm unable to use personal Developer Instance and its not been 10 days to be in inactive state. I have last opened my instance on 10th july, Can someone help me with this the issue is Instance is Hibernating and I'm trying to open this instance p...
Resolved! Can the Problem and First Reported by field be on the topmost horizontal section in SOW
Can the Problem and First Reported by field be on the topmost horizontal section (highlighted in purple), where we have priority, resolution code etc... Also, can the PRB have a hyperlink? PRB Priority & Opened can be removed if there is space constr...
SLA breaching need to send reminders
If the incident was breaching the SLA limit how i can send reminders to assigned person manually from service now
email client templates on service operations workspace
Hi team,email templates created specifically for the Incident table are also appearing in the Catalog Task (sc_task) context panel within the Service Operations Workspace (SOW). On incident table respective one only getting visible but on catalog tas...
Resolved! Task Table
How can i find what coloum i have added extra in TaSK Table?AS we all know task table has 70 coloum by default but when i am checking in my instance there is 71 how can i check created coloumn by me and how can i delete it?
Access Denied - "You need a valid App Engine Studio license to continue working"
I created my first PDI on 7/5/25. I received the user name aes.creator and corresponding password. When I launch the PDI the page starts to come up and then redirects to the page below. This is still occurring 24 hours later. I did try to login f...
