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Custom component appears as seperate app !

I created a custom component for my existing application experience page in order to use in UI builder from following this product doc: https://www.servicenow.com/docs/bundle/yokohama-application-development/page/build/components/concept/custom-compo...

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tamilb by Tera Contributor
  • 209 Views
  • 1 replies
  • 0 helpfuls

Service catalog

Catalog item cost is not updated correctly for catalog in Service PortalCatalog price calculation is not working properlyDynamic price calculation is not working in Service Portal

PritikantD by Tera Contributor
  • 134 Views
  • 1 replies
  • 0 helpfuls

Is it possible to add breakdowns to text analytics?

Hi,I have created a text anaytics widget and then created a word cloud report out of it and it is working as expected. Now there is a requirement to apply breakdowns to the report but whenever I apply a breakdown it does not work and even when i chec...

MaharshiC by Tera Contributor
  • 139 Views
  • 1 replies
  • 0 helpfuls

Email notifications are triggering twice

I have done some changes in the SLA workflow. Whenever SLA is breached to 75% and 100%, notifications will be triggered. But emails are triggering twice.I have raised an incident yesterday to test whether notifications are triggering as expected or n...

PadminiY by Tera Contributor
  • 190 Views
  • 2 replies
  • 0 helpfuls

Citrix Automation In SNOW RPA

Hi Team, I am working on a project that involves Citrix automation, but I have found that there is no documentation available in their community or elsewhere. Could you please assist me with this? Additionally, I have noticed that the action items pr...

NitikaT by Tera Contributor
  • 231 Views
  • 2 replies
  • 0 helpfuls

Resolved! Catalog Builder - Reference qualifier

Hi all,I’m new to ServiceNow and am trying to figure out how to set up the Service Catalog.I need to implement a Lookup Select Box question that filters its options based on another field.The only way I’ve managed to get filtering to work is by switc...

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StefanSrba by Tera Contributor
  • 602 Views
  • 7 replies
  • 1 helpfuls