Unable to Validate Platform Analytics Task

KeyshlaC
Tera Contributor

‎04-03-2025 08:20 AM

Completed the Welcome to ServiceNow (Xanadu) (Course) > Platform Analytics Task in which a pie chart is created from the priority column. But I am unable to validate this task. I have followed the steps and created the chart at least three times and the task is still not being validated. See pictures attached of my completed work and the instructions.

 

Could someone please provide additional details on how to fix this issue?

 

Thanks!

KeyshlaC_0-1743693308542.png

KeyshlaC_1-1743693411796.png

 

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎04-03-2025 11:23 AM

Hi @KeyshlaC 

From experience, sometimes the issue is due to data as well. I understand that you created the chart correctly, but the system is not validating it. Don’t lose hope; you can still move forward. The purpose of this exercise is to give you hands-on experience, and if it didn’t work out, you can move on to the next task. Since you've completed 88% of the course, you can submit the labs and still receive the certificate/badge.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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