waiting for Instance to assign since a day
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‎06-04-2026 11:31 PM
Hello Team,
I previously had a Personal Developer Instance (PDI) and released it through the Developer Portal.
After releasing it, I requested a new PDI and was placed on the Zurich waitlist. I am still seeing the waitlist message and have not been assigned a new instance.
Could someone please check whether my request is active and advise on the expected timeline for receiving a new PDI?
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‎06-05-2026 06:34 AM
Hi @kunduruvenk
Don't worry, it's normal these days. Try to get a lower instance, preferably Zurich or below, and then upgrade to the latest version. The upgrade typically takes 3–4 hours."
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Regards
Dr. Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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‎06-15-2026 04:00 AM
Currently all instances - Australia, Zurich and Yoklohama has no instances and am on the waitlist!! Kindly advice the way to get one PDI at the earliest.
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‎06-15-2026 04:54 AM
Patience is the only key here. PDIs do not come with support, so no one can give you an exact timeline for PDI availability.
If you need immediate help, I can assist you with creating a user in my PDI and guide you through the steps so you can continue your practice.
****************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
****************************************************************************************************************
Known Issue in the ServiceNow Community
Currently, there is a limitation when embedding screenshots directly into a Community post or question. Members may not be able to download the image or zoom in sufficiently to view the details. For better visibility and quicker resolution, you can either:
- Attach the image as a file so members can download and view it at full resolution, or
- Embed the image using a larger image size. This needs to be done manually when creating the post.
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‎06-05-2026 07:33 AM
ahoy @kunduruvenk,
You are on a waitlist for Zurich? That seems strange, I would expect waitlist for Australia. Can you confirm that please?
Eventually go to https://developer.servicenow.com/dev.do#!/manage-instance and request lower version (if possible) unless you really need the Zurich one
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