What is the first step in the process to import spreadsheet data into ServiceNow?

[sandeepgujj]

What is the first step in the process to import spreadsheet data into ServiceNow?

A. Select Import Set
B. Run Data Scrubber
C. Define Data Source
D. Create import Set Most Voted
E. Set Coalesce

[Rajesh Chopade1 · Accepted solution]

hi @sandeepgujj 

C. Define Data Source

This step involves specifying the data source, such as an Excel file, CSV file, or other data sources, before importing it into ServiceNow. After defining the data source, you can then create an import set, map the data fields, and apply coalescing rules as needed.

I hope my answer helps you to resolve your issue, if yes please mark my answer helpful and correct.

thank you

Rajesh

[Rajesh Chopade1 · Accepted solution]

hi @sandeepgujj 

C. Define Data Source

This step involves specifying the data source, such as an Excel file, CSV file, or other data sources, before importing it into ServiceNow. After defining the data source, you can then create an import set, map the data fields, and apply coalescing rules as needed.

I hope my answer helps you to resolve your issue, if yes please mark my answer helpful and correct.

thank you

Rajesh

[sandeepgujj]

i am confused between option C , Option D

[Dr Atul G- LNG · Accepted solution]

Hi @sandeepgujj 

Do you have the CSA ebook? If yes, I would suggest checking it there. Also, when you did the lab for this topic, what was the first step in that? That will be the correct answer. I understand you're confused because there are two answers even on the internet. The ebook is the single source of truth, so I will go with @Rajesh Chopade1  answer, as Data Source is the first step.

[Community Alums]

Hi @sandeepgujj ,

D. Create import Set