Where is the default service portal page for unauthenticated users? I want to change the background

[Jon Epstein]

If you LOG OUT of ServiceNow and go to https://{instance}.service-now.com/sp

You land on a page that prompts for creds and has a default background with an old iPad and a Mac "Magic Keyboard".

Where is this page managed?  I uploaded a new image over the default one - which is called

sp-landing-back.jpg

and lives here

https://{instance}/now/nav/ui/classic/params/target/db_image.do%3Fsys_id%3D4642a047cb31120000f8d8566...

but that didn't work, and I can't find the underlying portal page, or whatever it's called.

Anybody know?
Thanks!
Jon

[Ankur Bawiskar]

@Jon Epstein 

I doubt this can be changed

If my response helped please mark it correct and close the thread so that it benefits future readers.

[James Chun · Accepted solution]

Hi @Jon Epstein,

That's the login page of the Service Portal which is the 'Service Portal' (ID  = landing) Portal page.

If you open the Portal page ({your instance}/$spd.do#/sp/editor/landing/aa7998d7cb31120000f8d856634c9cae), you can modify the background image by selecting the 'Page' button located in the top right corner.

In the pop-up, you can set the 'background-image' property in the CSS with your new image.

Note that your image can be uploaded in the Image table [db_image].

e.g.

Cheers

[Jon Epstein]

Awesome - thanks James!!!