Where is the visibility config for Start Work form button in FSM?

Robin26
Tera Contributor

Working on some improvements in FSM. 

Client wants to use the Start Work and Close Complete buttons on desktop UI. The buttons only show up when the user is the assignee of the work order task. I need to make it visible to other fulfillers. 

I couldn't find a UI policy that drives that, the UI action condition doesn't have such restriction either. 

Does anyone know how the visibility is controlled? 

Sys ID for the UI actions are 933bdef31b03200050fdfbcd2c071365, 1e9adef31b03200050fdfbcd2c071356

1 ACCEPTED SOLUTION

Shruti
Mega Sage
Mega Sage

Hi @Robin26 ,

Go to sf_state_flow.LIST

Open these records and update the manual condition

Shruti_2-1755778108947.png

 

Shruti_1-1755777957192.png

 

 

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2 REPLIES 2

Shruti
Mega Sage
Mega Sage

Hi @Robin26 ,

Go to sf_state_flow.LIST

Open these records and update the manual condition

Shruti_2-1755778108947.png

 

Shruti_1-1755777957192.png

 

 

Ankur Bawiskar
Tera Patron
Tera Patron

@Robin26 

the UI action condition is driven by State Flows on wm_task table

Check these here and update accordingly

AnkurBawiskar_0-1755778892969.png

 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
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