Why is my developer instance always redirecting to App Engine Studio (AES) on login?

[aayanarain]

Hi everyone,
I’ve created a new ServiceNow developer instance to explore Agile Development, but every time I log in, it automatically redirects me to the App Engine Studio home page. I don’t see the classic platform interface or the left-hand navigation bar, so I can’t access modules like Agile Development, Stories, or Sprints.

I’ve tried going to URLs like /navpage.do or /nav_to.do, but it still redirects me back to App Engine Studio. Is there a way to disable this behavior and open the full ServiceNow platform UI by default?

Any help would be appreciated. Thanks!

[Dr Atul G- LNG · Accepted solution]

Hi @aayanarain 

No need to worry.

1. Log back into developer.servicenow.com

2. Go to your profile

3. On the left side, open the Instance Recreate section

4. Select Change User Role

5. Change the user role from AES to Admin

6. Save your changes

7. Log out and then log back into your PDI instance

[lisawalbrid]

Hi, I'm wondering if I can get a bit more help with this. I, too, keep getting redirected to App Engine Studio.

When I'm on the developer.servicenow.com page, when you say in step 2 to go to your profile, do you mean the little circle in the upper right side of the page? When I open that, I do not see anything about Instance Recreation. It's my overarching ServiceNow profile with address, etc. Do I need to be inside my PDI to see the profile option you are referring to? When I go inside my PDI instance, my profile becomes "Creator User" and I do not have the ability to right-click at all. 

Any direction would be much appreciated.

[Mark Manders]

Log in as admin (from the developer portal) and ensure your user has the correct roles.