Work Notes and comments are not showing in activity

Community Alums
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Hello Team,

 

I have created a Custom table on custom application and added work notes and additional comments, Now added them to form with Activity formatter. But I am not able to see the Post button and I am not able to add the fields to activity filter as "Configure fields" option is not visible. I have created sys_property with table added the fields as well but still no luck.

prudhvirajy_0-1738655160094.png

 

 

22 REPLIES 22

Community Alums
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@Ankur Bawiskar - No, it's not extended from task

 

Regards,

Prudhvi

@Community Alums 

if your table extends task then only you can create formatter

How did you create that formatter?

If your custom table in scoped app doesn't extend task then you cannot add formatter, that's OOB behavior.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Community Alums
Not applicable

Hi @Ankur Bawiskar - Yes, My table is in scoped application and I have created a UI Formatter and added to the custom table will this not work?

@Community Alums 

ok got it.

If the table is audited then it shows in the formatter form.

check this

Missing a POST button on some tables that extend off of table(s) which extends off task 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Community Alums
Not applicable

@Ankur Bawiskar - I have already created new UI Formatter and added it for but still no luck, is something I'm missing?