Work Notes and comments are not showing in activity

Community Alums
Not applicable

Hello Team,

 

I have created a Custom table on custom application and added work notes and additional comments, Now added them to form with Activity formatter. But I am not able to see the Post button and I am not able to add the fields to activity filter as "Configure fields" option is not visible. I have created sys_property with table added the fields as well but still no luck.

prudhvirajy_0-1738655160094.png

 

 

22 REPLIES 22

@Community Alums 

can you try creating table using normal way and not using App engine studio?

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Community Alums
Not applicable

@Ankur Bawiskar 

I see the same behavior when create table normally.

 

Regards,

Prudhvi 

@Community Alums 

Hope you are in correct scope

If still not working then raise a HI ticket.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Community Alums
Not applicable

@Ankur Bawiskar 

Yes, I am in the correct scope only but still no luck. Sure will raise a HI Case.

Thank you so such for your inputs.

 

Regards,

Prudhvi

@Community Alums 

I believe I provided enough information and help.

As part of this effort If my response helped please mark it correct and close the thread so that it benefits future readers.

Also do keep us posted about the HI case resolution.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader