Catalog not visible in PDI

[ayushnautiy]

Hi Everyone, 

I was trying to setup the SOM module on my PDI. I have installed all the necessary plugins and have also loaded the demo data. 
But when I create a quote I am not able to see anything in the catalog tab, although the line items are visible. 

It's same for all the entities like Lead and Opportunity. 

I also tried creating a different product offering all together and published it, but still the catalog is not visible. 

Note: I am using the legacy product offering tables not logik

I have also tried to repair and install the demo data again but still no luck

[Tanushree Maiti]

Hi @ayushnautiy 

The catalog will not display if it doesn't contain any associated product offerings or if the categories are empty. Verify it.

[ayushnautiy]

Hi @Tanushree Maiti 
I have checked and the catalog does have associated product offerings and categories, still not able to see the catalog. 
Is this a limitation on PDI platform? 

[Tanushree Maiti]

Hi @ayushnautiy 

Did you try with  "Regenerate Catalog Hierarchy Cache" 

Refer this :

https://www.servicenow.com/community/som-forum/product-catalog-is-not-populating-in-the-product-conf...

https://www.servicenow.com/docs/r/xanadu/order-management/sales-and-order-management/som-update-cach...

[ayushnautiy]

Yes tried this too, 
This are working fine on the Lab instance but in PDI still facing the same issue