Contract management

[ollop]

Hi Gents

I hope all is fine and I wish you a great incoming weekend

I post here to understand if there are playbooks, examples, places or whatever to understand the Contract Management module.

To be more accurate, I want to answer some questions as below: 

<1> How can I configure in the Contract Management any consumption contract (e.g. I pay a supplier for 100K € using this budget to cover different activities) and how can I govern the costs of it (e.g. I want to control the days the supplier declare to dispense, I want to contest wrong charges....)?
<2> The rate card has the possibility to indicate a "Distribute cost" parameter. It is not clear the effects of some values as "based on value" on it and/or the indication on "Value" (Cost/Residual value).

Please, keep in mind I'm a Service Now Architect with a Engeneering degree background: therefore I'm not so confident on the contract topics and I didn't manage them. I simply trying to show the value of the module to some stakeholeders using spreadsheet at the moment

Thank you for any reply until now

Greetings

Davide Gandolfi

[ollop]

Hello @Sandeep Maheshw 

As I promised, I read your link (https://www.servicenow.com/community/itsm-forum/contract-management-expense-lines/m-p/2894542)

IMHO it's useful to understand the functional purpose of specific parts of the Contract Management feature. It's no simple to read (I did it twice/three times, perhaps due to my language limitation) because - as usual in Service Now - we have very similar names. Furthermore it seems to me that it tells also about another feature (Rate Cards) without truly explaining how it is linked to the Contract and/Or Expense Lines.

Said that, I can't find a deep answer to my two above questions (for sure of the second one); therefore I repeat the same told for @Community Alums ..... I'm sorry but your reply doesn't deserve my thumbs up

Again I add also this: you can avoid to post other contributions on it because, given that it's a very old question, I'm not involved on it at the moment.

Regards

Davide Gandolfi

[ollop]

Hi @Sandeep Maheshw 

I thank you for your reply!

I didn't find the needed time to see the suggestion of @Community Alums 

I promise to you, as I made also in my previous writing, to see also your suggestion

After that, during my vacation time, I give you my feedback and thumb up for you or @Community Alums .

Nice time

Greetings

Davide Gandolfi