Introducing MCP for SPM Introduction AI clients are quickly becoming where work starts. Goal owners, portfolio managers, and project managers are already asking Claude, Microsoft Copilot, and Gemini to summarize, analyze, and plan, but the answers...
Getting Started with Now Assist for SPM !! Please subscribe to this blog for up-to-date information on Now Assist for SPM!! Are you looking to accelerate business alignment with Now Assist for SPM? The resources below provid...
Introducing MCP for SPM Introduction AI clients are quickly becoming where work starts. Goal owners, portfolio managers, and project managers are already asking Claude, Microsoft Copilot, and Gemini to summarize, analyze, and plan, but the answers...
Key Improvements to Resource Management in ServiceNow’s Strategic Planning Management (SPM) This article highlights some of the newest capabilities aimed at empowering both centralized and decentralized resource management strategies. These capabil...
Project Workspace in Strategic Portfolio Management ServiceNow’s Project Workspace is a project management application that is part of Strategic Portfolio Management (SPM). It brings planning, resourcing, financials, risk tracking, and reporting in...
Every project starts with something written down. A charter. A brief. A scoping spreadsheet someone built the night before kickoff. And then, almost always, someone spends an afternoon retyping all of it into a project plan. AI Project Plan Generatio...
Enterprise Agile Planning (EAP) in ServiceNow's Strategic Portfolio Management (SPM) Please subscribe to this blog for up-to-date information on EAP Welcome to the Enterprise Agile Planning (EAP) Guide. As organizations continue their business tr...
Introducing RIDAC by Type If you manage projects in Project Workspace, you know RIDAC - your Risks, Issues, Decisions, Actions, and Change Requests, all in one place. Until now, that "one place" was a single flat grid (now called All RIDAC) with ev...
Building a project plan and creating tasks is one of the most time-consuming parts of a Project Manager's week. Pulling together a WBS, sequencing tasks, updating project details, and creating templates — it's foundational work, but it's also the kin...
Our first post introduced AI Identified Risks in Project Workspace. The most common question since then has been the one we left at a high level: what exactly does the AI look at, and why does it sometimes find nothing? This article walks through t...
Use the steps mentioned in the attached doc to rename Goals to Objectives and Targets to Key Results.
This article shows how to configure and use the capacity planning feature in Portfolio Planning/Strategic Planning Workspace. Enabling resource planning from system properties The admin can enable resource planning from the system properties by fol...
Strategic Portfolio Management · Introducing the New Demand Management Experience A smarter, guided way to manage demand — built on the same data you already have, ready to use today. Introduction With the Australia release, we're introducing ...
Strategic Program vs. Program Programs in a Portfolio These are collections of related projects managed together to achieve benefits and control not available from managing them individually. Managing this way will help improve efficiency, r...
ServiceNow offers two complementary and connected agile planning solutions—Collaborative Work Management (CWM) and Enterprise Agile Planning (EAP)—designed to support organizations at every level of agile maturity.In the attached deck, you’ll get a p...
Introducing Project Q&A with 'Ask Now Assist' Now available in ServiceNow Project Workspace as part of June 2026 release. Ask questions about your project in natural language and get instant, data-driven answers. No more searching through tabs, rep...
Enterprise-wide Deployment recommendations and best practices Enterprise-wide Deployment enables multiple business units to leverage SPM with tailored configurations while maintaining a unified data model and governance structure. Enterprise-wide...
NOTE: This works since New York release, and still work on the latest Washington release. The script "Time Card Grid - Version 8.2.1 Quebec, Rome.txt" must be used for all versions since Quebec. To benefit of the "Show time off days", which reads t...
ServiceNow SPM SPM Financials:Calculations & Rollup Flow A complete reference for Project and Demand financials — source-of-truth tables, metric formulas, breakdown types, rollup hierarchy, and common Q&A. The Sources of Truth Every financial f...
Every Chief Strategy Officer, Chief Information Officer, and Portfolio Director faces the same executive challenge: ensuring every dollar allocated to technology and change directly advances corporate strategy and protects business value. When Stra...
Is There a Limit to the Number of Tasks in a Project? This is a question that comes up frequently in SPM discussions: "What is the maximum number of tasks a project can have?" The short answer is: There is no hard limit on the number of project tas...
UPDATE - Dec 12th, 2025!!! We are excited to announce that with 2025 December store release, integration EAP with Jira is available OOTB. To make the integration smoother, the release includes guided setup walk you through the necessary steps requi...
ServiceNow
Steph Morillo
LisaLatour
