ITBM Reporting

Attached (ITBM Reporting & Analytics - Quebec) is a list of the baseline reports and dashboards as of the Quebec release.

Hybrid Projects made easier with Now Create Success Packs for ITBM

At the core of what ServiceNow is about is the idea of redesigning work so it is easier and more intuitive for everyone; or as we often say: “Making work, work better for people”.  A part of this mission is to employ the very best of technology to he...

ITBM Delta Rome

Link below to the ITBM Rome release delta deck.

Known issue with Scenario Planning for PPM Plugin (Portfolio Planning Workbench) in Quebec

There is a known issue in Quebec that is causing the Scenario Planning workbench for PPM to not be installed properly in DemoHub. Here is the error you will see when clicking on the Portfolio Planning Workbench link: To fix: Go to plug-insFind Scena...

How ServiceNow PPM aligned with New PMBOK 7th Edition

PMI released the new PMBOK 7th Edition, marking generational improvements over its predecessor. The new guide introduces a shift from a traditional stipulated workflow to a more open-ended approach. It goes to say that Project Management is no longer...

Steps to configure email notification when users are tagged in Alignment Planner Workspace (APW) Roadmap comments

This article provides the steps for configuring email notification when a user is tagged or mentioned (@) in the Roadmap comments section. Through these steps, you would be able to configure the appropriate landing page on the APW Roadmap when user c...

ServiceNow ITBM PPM

As per industry benchmarks, 70% of global enterprises have suffered at least one project failure in the prior 12 months, i.e. for every $1B invested, $122M was lost in wasted resources, time, and efforts hampering project performance. What are the P...

Explore the Perks of ServiceNow PPM

As per ServiceNow, Project Portfolio Management helps you to Aligns work to goals and strategy to ensure you work on the right projectsIncreases visibility with real-time dashboards and reportingProvides faster time to value with greater team adoptio...

Let's explore new PPM Features of ‘Rome’ Release

With the release of ‘Rome,’ here I compiled few best features of PPM. Now you can create ideas as universal requests. What does it mean to customers? Now end users can raise any kind of request like SR, Case, Idea, etc., all from a single place. Now ...

Fusion of ServiceNow GRC & PPM in Quebec release

Managing Project Risks just became a whole lot simpler! Quebec release offer versatile integration between Project Management and Risk Management to allow for greater risk control over dynamic project scales. Use case: Complex projects often require ...

How we saved cost & bought value to ServiceNow PPM customer

One fine morning, I got a call from the sales team stating there is a new customer inquiry, saying They have PPM implemented by one of the other partners; however, they don’t see benefit & value out of it; hence he needs our help to make it better. T...

Project Portfolio Scenarios

ServiceNow is on track to launch the latest add-on to its portfolio workbench application. The newest update equips the dashboard with Scenarios - a versatile feature enabling portfolio managers to visualize different strategies and their implication...

Eliminating Strategy and Operation Barriers with ServiceNow

It will be easier to understand the IT Business Management arithmetic if we make a hierarchy of the business functions. A simple top-bottom level methodology is adopted, and here is how it works: The top-level: Investment Planning : The top-level inv...

SPM Best Practices and Implementation Insights

The SPM Best Practice document and PPM Product Maturity can be found below, click the attachment. You can also find Implementation Guides, Process Guides, and related assets within NowCreate, click this LINK to discover all the available assets for d...

Discover Projects Errored out for Atlassian Jira Integration for Agile Development

Description On performing "Discover Projects", Servicenow imports all the Projects, their boards for the Jira instance connected and will create default mappings with Jira tables and service now tables.  The creation of default mappings-related API ...

Domain Separation support for plugin : Atlassian Jira Integration for Agile Development

The app 'Atlassian Jira Integration for Agile Development' supports domain separation.Expected Behaviours :  UI Actions :  For all UI actions like Jira instance record creation, Discover Projects, Bulk import of work items, Team integration Settings ...

Export of Azure Devops Integration changes through Update Sets.

Check out our new training for Roadmap Planner!

Curious about Roadmap Planner? Roadmap Planner provides a highly interactive and elegant UI that enables users to easily create plans for upcoming initiatives and visualize those plans based on alignment to business objectives; portfolio; business un...

Cannot see Agile Group in Sprint Planning / Choosing group on Sprint Planning

You're creating sprint on the Sprint planning and you can't see your group / project do create the sprint.   What i need to looking for?   Behaviour: Solution: 01. Type on the group = "Agile Team" 02. You're not a group member     summary  

Expected Percent Complete

Hey Everyone I have developed a functionality to include project's Expected Percent Complete on project which helps PMs to calculate the variance of Percent Complete. This can be used on any version since this is completely custom and you will not ha...