How do you know when to use Programs versus Sub Projects? See below for a comparison of the features. My recommendation: Don't be afraid to consider Programs. Even if your organization does not use the term, you may find the "rolling up" feature valu...
I recommend bookmarking this article so that you are automatically notified by email when changes are made by me.If you miss any content, please leave it as a comment and I will add it to this article. Table of Contents What is Strategic Planning?...
I recommend bookmarking this article so that you are automatically notified by email when changes are made by me.If you miss any content, please leave it as a comment and I will add it to this article. Table of Contents What is Project Portfolio M...
This article shows how to configure custom planning attributes and use them in capacity planning in Portfolio Planning/Strategic Planning Workspace and for Resource Assignments and within Resource Management Workspace. This article is to be used alon...
OOB Time Sheet Portal shows all the task records present in tasks table. If we want to modify the OOB behaviour to show desired task type, we need to update in two widgets. Task pane If you wish to add more tables or remove OOB task types to show in...
I recommend bookmarking this article so that you are automatically notified by email when changes are made by me.If you miss any content, please leave it as a comment and I will add it to this article. Table of Contents What is Investment Funding?...
Demand Score and Project Score are calculated as: Project / Demand Score = (10-risk_score + value_score + size_score) / 3 If you want to know how the risk_score, value_score and size_score are calculated in a demand please read this article If you w...
Planning a ServiceNow rollout can be overwhelming, and there will be a lot of moving parts. To help you get started, ServiceNow has created Success Packs as a part of its implementation methodology. Using suggested outcomes, all the steps, resource...
Getting Started with ITBM? This YouTube playlist will help you understand the concepts in a short and concise manner provided by ServiceNow Support Team. There are 15+ videos with each less than 6minutes or less. and the 25 minutes of your time is wo...
This article will no longer be updated as the topic is now deprecated and scheduled for removal from ServiceNow's capability portfolio. Table of Contents What is SAFe?Trainings & CoursesArticles & Blog PostsVideos & PodcastsTroubleshooting My lib...
When configuring goals and targets in Strategic Planning Workspace, the progress of sub-goals and targets will roll up to their parent goal. But often, there are use cases where these sub-goals and targets should not count equally when rolling up. Fo...
Having business and application portfolio and project work across both internal and customer managed projects in one location can dramatically help Service Providers using domain separation to decrease operational costs and increase their focus on va...
Hello, Thank you for joining us on our SPM Vision Series event on September 21, 2023. The recording will be available in a few days. Here are a few post event resources: SPM Vision Series Sep 2023 Customer Deck - AttachedQ&A - AttachedSPM Evangel...
Project and Portfolio Management Process Guide for the Rome release. Table of Contents Innovation Management 5Introduction 5Overview 5Process Description 5Process Goal 5Process Objectives 5Relationship with other Processes 6Principles and Basic Conce...
SPM and APM Delta Decks for the Utah Family and May Store release are attached below. Please also review ServiceNow's Utah release Product Documentation for Strategic Portfolio Management and Application Portfolio Management.  
SPM Delta Decks for the Vancouver Family and Nov'23 Store release are attached below. Please also review ServiceNow's Vancouver release Product Documentation for Strategic Portfolio Management. Strategic Portfolio Management - Release Themes - Vanc...
There have been many questions about linking the project and project status tables together, primarily for reporting purposes. There has also be requests to dot walk from the project to the latest status report, as well as the ability to see the late...
The Service Portfolio capabilities in ServiceNow have been very successful for us. Very well received by the CIO. Service Level Agreements can be implemented and reported using Offerings and Commitments. Next, we are planning to push this out a...
Plugin: Microsoft Azure DevOps Integration for Agile Development Description: When multiple Azure DevOps work item types are mapped to a single ServiceNow table, then Export and import of work items works based on the first created table and Field m...
How to Manage Project Capitalized Costs We frequently hear the question 'How to Manage Project Capitalized Costs?' in order to provide different view of project costs. Although not available out-of-the-box, this article contains a proposed solut...
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seanflack
Steph Morillo
Lisa Latour
