The Service Portfolio capabilities in ServiceNow have been very successful for us. Very well received by the CIO. Service Level Agreements can be implemented and reported using Offerings and Commitments. Next, we are planning to push this out a...
Plugin: Microsoft Azure DevOps Integration for Agile Development Description: When multiple Azure DevOps work item types are mapped to a single ServiceNow table, then Export and import of work items works based on the first created table and Field m...
If you are wondering what an example of an organization ServiceNow operating model might look like, here is a good example. This model is designed to ensure the establishment of a best practice for building a cross functional organization to support ...
This article provides complete details of resource capacity and will cover the following points: 1.What is capacity? 2.How do we define scheduled hours? 3.How to define holidays? 4.How to create time off entries? 5.Capacity formula 6.Employee pr...
Is your organization looking to adopt a product-centric approach in support of value creation? Trying to move away from finite projects managed by scope and timeline towards products that represent value streams? Fund product-centric investments to ...
Dear Community Members, I have collaged information regarding Critical Path; I hope you find it useful—a small topic but very useful. What is a Critical Path?As per PMBOK, The Critical Path Method is the sequence of scheduled activities that determin...
Allocation Workbench is designed to show only tasks of type Project / Demand. If Resource plans are created for tasks other than Project / Demand then allocation workbench may fail to load. Please refer to this KB0750733 (https://support.servicenow....
We are excited to announce that we are splitting the Alignment Planner Workspace application into two applications “Strategic Planning” in the SPM Pro package and “Portfolio Planning” in the SPM Standard package. To deliver the best value to ou...
Hi All, This is the first in series of Alignment planner workspace (APW) videos. Agenda of this video is to cover the High Level Overview of APW 5.0.1 Hope you find this useful. Please mark as helpful and feel free to bookmark in case you would...
Issue : Not able to find Email Client in the Toggle Bar on Project Form Screen shot of Problem form as an example: Screen shot or Project form: Solution: 1. Open a record in the appropriate application. For example, open any Project record. 2. Ri...
This article is meant only for customers who are running the following plugins in a ServiceNow instance: "Alignment Planner Workspace" v4.1.1 or earlier version."Alignment Planner Workspace with PPM, Agile 2.0 and SAFe" v3.01 or earlier versions. A...
This article is meant only for the customers who are running the below plugins in SN instance: · “Alignment Planner Workspace” v4.1.1 or earlier version · “Alignment Planner Workspace with PPM, Agile 2.0 and SAFe” v3.01 or earlier versions. and woul...
Links to reference materials referenced during the Nov 22nd & Dec 7th "How to implement Alignment Planner Workspace to gain visibility of Demands, Projects, Epics, and Roadmaps." LINKS NowCreate Alignment Planner Workspace - Process workshopAlign...
Most people probably use Visual Task Boards (VTBs) in ServiceNow to help drive conversations about planned work, progress, and current status. The tool is easy to use and flexible to help with those conversations, and you can easily drag and drop car...
Ever wonder how ServiceNow uses its own products? We have a program we call Now on Now where ServiceNow employees highlight how they are innovating on the product. Listed here are presentations and white papers that relate to SPM. Now on Now: How...
Before starting implementation, it's always a good idea to conduct a process workshop to verify processes and identify requirements. To be prepared for the workshop, we've provided guides that outline what resources -- people and content -- to have p...
Success maps give an at-a-glance view of how to implement SPM from foundations to go live, to how to measure success to suggesting next steps. Review the success map prior to starting your project. Alignment Planner Workspace Demand Management ...
Before you get started with SPM, here are some resources to help you get acquainted with features and capabilities. What is Strategic Portfolio Management (SPM) SPM Video Overview Product Insights Strategic Outcomes Project Management Essent...
While working on a specific project, we had a requirement where resource managers should be able to confirm/allocate/reject only groups/users that they directly manage. I was surprised to not find anything on this matter, so I wanted to provide a sol...
When attempting to import Time Cards that have already been Approved in another system, or generate a Time Card from a script at a state of Approved or Processed, ServiceNow will always move the Time Card back to a Pending state. This is due to a bus...
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seanflack
Steph Morillo
Lisa Latour
