ITFM Cost Allocations: The Basics

Summary It can be argued that IT Financial Management is an allocated view of IT’s cost base. Costs are assigned to those activities that generate the costs, i.e. a cost driver. Some costs are easy to...

SAFe 101—What is the Scaled Agile Framework and why do you need it?

In our article Agile 101—What is Agile development and why do you need it?, we looked at the Agile Development 2.0 application on the ServiceNow platform, and how it can help you implement an Agile so...

The Case for Exposing "Import from MS Project"

Those of us who've been around Project Management and ITBM long enough are well acquainted with the ms project import utility: ServiceNow is very careful to advise us of the limitation of an MSProject...

Agile 101—What is Agile development and why do you need it?

Have you considered implementing an Agile software development framework for your software development lifecycle? In this installment of our NOWSupport best practices series, we provide a quick overvi...

PPM 101—What is PPM, and why do you need it?

Is your organization running IT like a business, with visibility into demand and financials, alignment with business goals, and management of projects and resources? Or is IT running itself like a run...

Troubleshooting Recalculation of Dates & Relationships (No, Not That Kind)

When planning a project, if a task or set of tasks are scheduled to start immediately upon project start (meaning that their time constraints are set to Start ASAP and they have no other start depende...

All new Project Management Resources page

Here's a question: How can you achieve project success with the ServiceNow Platform? You got it! The answer is Project Management. The resource pages that our wonderful Knowledge team churns continues...

(Video) How to Take Control of Your Apps, Projects, and Financials

Gain complete portfolio and financial visibility, align better with the business, and accelerate service delivery. Take advantage of a command center that puts IT in the driver's seat to manage change...

ServiceNow Launches the IT Business Management Suite

Seamless access to application and project portfolios adds new level of visibility and control for the business management of ITProject and Portfolio Management (PPM, also known as the Project Portfol...

Best Burnouts for your Next Sprint — Add Tasks to Stories

Hey Everyone:Check out bknipfer 's article on Story Tasks at the North Texas User's Group blog!Best Burnouts for your Next Sprint — Add Tasks to Stories Steven Bell

TechBytes Episode 18: SDLC in the Project Portfolio Suite

This week's episode of ServiceNow Techbytes features mark Scoggins, a Senior Solutions Consultant at ServiceNow, as he explains what Software Development LifeCycle (SDLC) is and best practices to put ...

WE HAVE MOVED!

Hello Fellow PPM SIG'ers, NEW LOCATION 1 - Click DISCUSS and select BUSINESS MANAGEMENT 2 - On the right-hand side of the page, Select PROJECT PORTFOLIO MANAGEMENT What's New? The content for the PM S...

Project Portfolio Suite Introduction

This week's featured video describes how the ServiceNow Project Portfolio Suite (PPS) can help you manage the total lifecycle of your enterprise projects, from ideation to project closure and reportin...

Setting up & debugging Timeline Visualizations

One of the frequent confusions arising after setting up timeline visualization is missing data from the visualization or timeline visualization page not opening up.Before we set out debugging the miss...