If you are starting your journey with ServiceNow's Demand Management of Strategic Portfolio Management – this guide will provide a brief overview about Demand Management and how to get started with it.
Quick Overview
- Demand Management Definition
- Business Outcomes of ServiceNow’s Demand Management
- Important Demos and Recommended Courses
- Additional Resources
What is Demand Management?
A demand management solution centralizes strategic requests from business to IT and automates steps in the investment decision process. Demand Management works for new products and services or enhancement to existing products and services.
Business Outcomes of ServiceNow’s Demand Management
Our Demand Management is part of Strategic Portfolio Management, it helps you assess ideas and promote accepted ideas to strategic and operational demands. Demand Management application consists of tools for capturing, centralizing, and assessing strategic and operational demands. It also provides a single location for managing all the demand information.
- Evaluate and compare competing demands.
- Consolidate various intake sources.
- Create Shared visibility enabling collaboration.
Eventually, helps you create a centralized intake of business requests to evaluate and prioritize what matters most.
Important Demos and Recommended Courses
Our reference walkthrough will provide you a step-by-step guidance for aligning your goals with work.
Align your goals to work (8:05 to 18:25 Min)
Demand Management Demo – Last Thursdays: Demand Management
(Sign-up here on Live on ServiceNow for more such SPM webinars and events)
Recommended Courses
- Project Portfolio Management Fundamentals (Beginners)
- Highly Recommended Pre-Requisite: Get Started with Innovation Management
- Project Portfolio Management Fundamentals (On-Demand)
Additional Resources
Delta Decks – These decks are designed to give you detailed release level feature capabilities. Please ensure to review them with each release, they will give you insights into new features and enhancements (search in the ServiceNow Community “Delta Decks” for each release relevant features enhancements).
You can visit SPM Events page to see Live on ServiceNow for latest events to help you deploy, adopt, and achieve value faster from your ServiceNow products.
ServiceNow Customer Success Center - The CSC is a one-stop shop that gives you instant access to proven methodologies, leading practices, expert insights, and advice.
NowSupport -- You can get technical issues resolved quickly by contacting our team comprised of ServiceNow employees with deep product knowledge and real-world experience. Read more here on how to leverage support.
