Agile 2.0 Epic and Percent Complete

[darreneverett]

Hi Team

In Agile 2.0 on ServiceNow (Orlando), if I look at Agile Board, I can see the Epics and it shows a percentage complete.  Communities advise me this is a calculation based on total of epics story points and completed.  stories.  That's fine.

..... however if I list epics in a list screen, and show percentage complete field, they don't show the number that is shown on the agile board.  See below .  These only seem to change to 100% when the epic is marked as complete.  Is the Agile Board percentage in the above pictured stored elsewhere?  If so, any ideas where?

Thanks for your help team.

Darren.

[Sai Shekhar · Accepted solution]

Hi Darren, 
The percentage in the UI is based on the field, 'Percent Completed by Estimate', which is the sum of story points of completed stories in the epic divided by the sum of story points of all stories in epic' ,
The 'Percent Complete' field, as you pointed out is based on the state of the epic, which is a common functionality for all planned_task based tables.

Let me know if this answers your question.

[darreneverett]

Hi all.

Thanks for the info @Sai Shekhar .

So it was just the fields I was showing.

Turns out there are three Percentage type fields out of the box, for Epics.

1. Percent Complete by Estimate: (Total Story Points of Completed Stories) / (Total Story Points for Epic) * 100 (i.e. Percentage Completed based on Story Points for that Epic.

2. Percent Complete by count: (Number of Completed Stories) / (Number of STories) * 100 (i.e. Percentage Completed based on total number of stories in Epic v total number of completed stories in Epic (does not care about point count).

3. Percent Complete: No idea what this is calculating.  If you know, please post here. 

Below is a screen shot of all 3 percentages being displayed.

So the useful one for me is #1 Percent Complete by Estimate.  So this is now my view, which suits me very well.

Once again, Community, thanks for all your feedback.

Darren

[Dhiren Aghera]

This was really helpful information to understand the different percent completion and its calculation.

For item no 3 - The per cent complete is calculated based on the state of Epic. i.e 100% when the state is complete and 0% for the rest of the Epic states.

[Sharna Duff]

Can the percentage complete for each story be changed, even if they have been set to 100% (mistakenly)