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Business rule for Stories

Hi Everyone, I have a requirement to move future stories to current sprint. Could you please help me how to go about it using business Rule.Requirement - If anyone picks up the story from future Sprint and state to work in Progress then it should aut...

Program in Multiple Portfolios

Hi All.  Our SPM business leader indicates a given Program should be part of 3 portfolios.   Can you have a ServiceNow Program assigned to multiple Portfolios.  If so, what are the steps?  From within Portfolio2, if I add the Program via Edit Program...

Resolved! Display Program Detail in Portfolio Planning Roadmap

I am attempting to use the Portfolio Planning Workspace (Tokyo Version) to display our portfolio of projects in a roadmap and group them by Program.  However, there does not appear to be any way to expose Program detail within the Portfolio Planning ...

Export List of Actions in a Project

I have added actions to my project and I would like to know how to export them to perhaps Excel.  Is that possible?  I bet there is a simple way to do this and I have just not figured it out.  

Suzanne A by Tera Contributor
  • 758 Views
  • 2 replies
  • 1 helpfuls

Create Template

In the PPM Module, I can create a project template at the project level, but I want to do the same at the program level as well. Overall, I just want to create a template at the program level, and if I apply any template to any program while creating...

Importing a project from XML

I exported a project from service-now as an XML file. When I go to import and select the XML that I just imported, nothing happens. How do you import a project from the XML created during an export?

ty_roach by Tera Guru
  • 1530 Views
  • 6 replies
  • 0 helpfuls

Resolved! Agile 2.0 Sprint Dashboard is not showing any data

Hi Team, Need help. In the Agile 2.0 Sprint dashboard the widgets Sprint Burnup and Sprint Burndown not showing any data as attached below. Could you please help me resolve this issue. Thanks in advance

Office Hours

I see that office hours are offered.  I was unclear on when this is held and/or do you have to have a certain support package.

Suzanne A by Tera Contributor
  • 451 Views
  • 1 replies
  • 0 helpfuls