I am trying to repair SLA on incident however we have custom field assignment group (u_assignment_group) on already added to Task SLAs tab for Incident table.To get how many assignment group changes in Task SLAs tab.When we click on repair SLA for si...
I would like to send a notification to all line managers every Monday morning, containing a list of users who have not submitted their timecards for the last week. This list should include all users who have pending or recalled timecards (meaning tha...
Hi Folks, We are using Agile Stories and Products and are looking for a good way to build/send release notes from within Agile Development. Is anyone using ServiceNow Agile stories and building release notes within the platform?Thanks in advance!
Hello, I would like to see the feasibility on ServiceNow SPM product and to see actual usage and data, I tried to review with sample data from Developer Portal. Yesterday, I got the access to Developer Portal but actually what I wanted was NOT to cre...
The Investment Class field, we add a hint and a URL, but we need help text that will be below or above the field to be viewable on load.
Hi, I have two variable in a service catalog variable set which has to display user's phone number and department on loading catalog item. I need to set the default value. How do I do it? Thanks, G Balaji
We have created an assessment and now we need to add a data score to it. So the assessment has 5 questions where the answers from the drop down can be: "Yes", "No" or "N/A".Values associated to the answer options:Yes = 2No = 1N/A = Should not count.A...
Hi, How do I enable the Portfolio planning workspace in DEV environment to test with? Thanks,Vaishnavi
Hello - When we submitted the idea and it is in submitted/approved state, when demand is created with the Create task Ui action then Idea should in- In Backlog state until we closed the demand and when we Closed complete the Demand then idea also ...
What are the 4 types of agile?
Hello,Could you please advise on the expected usage of the field 'Top portfolio' that is on the project level?What is the difference between the Portfolio (primary_portfolio) and the Top portfolio (top_portfolio) or the use cases?OOtB the Top portfol...
Hi,On the Idea Form there is the option to 'Create Task' which gives the option to 'Convert an Idea to task'. The options available are either Demand or Project.But i want only demand to be visible. While using the Csm table map i have deactivated...
Is the Strategic Alignment score actually used anywhere in the system? I'm referring to the score that's calculated based on the questions in the stakeholder assessment from a demand. I see the score calculated and displayed on the demand form. Just ...
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