Can I create a change request for a digital integration?
We would like to open changes for Digital integrations on a change request. They don't seem to be in the Configuration Item field so I am wondering how to make this work?
Forum Posts
Portfolio Planning Workspace: How to work with existing data?
We have installed the app "Portfolio Planning Workspace".In this application, there is "Portfolio Plans" and "Free-form Roadmaps".In "Free-form Roadmaps", I can select a source table and work with it - perfect.However, in "Portfolio Plans", I thought...
Add background color to record in Calendar Report
Hi, I have created a Calendar report for release, Im trying to add the colors to the records in Calendar by release type. I have added background colors to the field in the form, but I'm not able to see any difference in the Calendar report color. Co...
Configuring Strategic Planning Workspace for Teamspace
Hi, I'm trying to configure SPW for a Teamspace, but I face 2 issues.1. The table mapping is done for tsp2, field mapping and choice mapping too. When I want to Import I get the following error for all of the records: "The request cannot be processed...
How do i get a custom view for Economics section in Planning console?
The client requires a custom view that allows, on the planning console's economics section, for the comparison of the following data on a single page:Actuals (related to the project)Planned (related to the project)Baseline amount (the value of cost_l...
Remove "New Project Workspace" button from Classic Project Workspace
How can I remove this button from the Classic Project Workspace? Our customer is being bothered by it.Edit: Besides disabling new_project_workspace_link macro
Best practice for importing Monday.com projects into SNOW SPM?
We have our SPM/PPM setup accordingly and would like to import several pre-existing projects into SNOW. Several projects are currently handled through Monday.com boards which we would like to import. Are there any recommendations or best practice f...
Can you confirm the Strategic Planning Features available for standard licensing?
Is it true that only Efficient Planning and Roadmap Milestones are offered in Pro. The rest are available in Standard? Goals framework: Create goals, set targets, align work, and evaluate progress to drive business outcomes.Portfolio plans: Build pe...
Project status field (red,yellow,green) is dependent on project tasks, how to stop this dependency ?
When any of the project tasks do not meet its planned end date , project status is changing to red. Client doesn’t want this to happen, project status should only depend on planned end date of project. please help me in achieving this .
Resolved! How to record and set user availability with the SPM and Demand Management modules
Hi all,It's been a long time since I posted last, and equally a long time since I've used ServiceNow in my day to day work. However, with my past experience of working with ServiceNow, I've been tasked with looking into the SPM modules and demand man...
Importing Resource Plans from Excel
Have you ever imported resource plans from Excel? Stakeholder had everything in word docs and they exported to Excel ... gave me projects, groups, users, and the time dedicated to each user across timelines. I built an import set to first import...
Virtual Agent Minimise chat window message can see in 3 line where as prod can see in 2 lines.
Hello community, Virtual agent on portal, will open VA by clicking on X button (Open chat window), when hover over on X button to close message can see Minimise chat window coming in 3 lines (in XANADU upgrade instance). When compared with Prod(Non u...
Collaborative Work Management Questions
Hello - Couple of Questions: Collaborative Work Managment Regaring the 'My Work' section. Is there a way to incorporate that with the work in Self-Service 'My Work' section, so we can include catalog tasks/incidents outside of SPM? Are we able to pu...
Role for SPM ERD (Entity Relationship Diagram)
I was asked to grant someone access to the SPM ERD (which I believe stands for Entity Relationship Diagram), but I cannot find a role that specifically relates to that access. Does anyone have any pointers to share? Is it part of a bigger role?
Start date and End date do not populate correctly when pm_project_task record is created from script
I have been asked to create a Record Producer so that managers can create Project Tasks directly from the Service Catalog. They just need to fill Project, Short Description, Assigned to, Planned Start Date, Planned End Date and Planned Effort fields ...
