Hi, There is a requirement to hide "Actions" drop down menu on knowledge article page(esc_kb_article_view) in service portal. Below "css" code worked fine in sandiego and after upgrade to tokyo, its not working. .dropdown.kb-end-buttons {display: non...
I would like to change the calendar view in the planning console.I want the calendar quarter to start in April instead of January.
How Demand Prioritization works in Demand Management? any reference document or KB article with explanation.
" Create copy " button under the prioritization tab when we click on the context menu [three dots] which is introduced as part of the new feature of the Washington release is not working. Steps to Reproduce:Go to Strategic Planning Workspace open an...
Hey guys! We have a quick question.... We originally had 2 super high level Portfolios, but recently our management asked we create more granular portfolios (HR, IT, etc...).... when we go to Scenario Planning, it appears the resource groups (Desktop...
Hi all,We´re migrating our existing Project Management landscape over to ServiceNow SPM - Washington DC Release.When starting testing with Utah version, we were able to import a MS Project Masterplan with links to several projects.Now with the new ve...
Hello Everyone, I have Location field on Project record and i have created Geography, Region and Site field on Project table. I want to get these three values when I select location on Project record. Please assist. Regards,Sameer
Hi All. I have requirement where a survey need to trigger when demand is in Qualify stage. As of now - survey is triggering, when demand changes from screening stage to Qualify stage, here a business rule (populate metric results) is running and calc...
How to release the "delete" function for approved hours in projects?
Hi everyone, I am facing an issue with recording project financials in ServiceNow and would like your assistance on this problem. So, I am trying to make my instance able to support recording project financial in various currencies, mainly switching ...
We have been using project status reporting for a couple of years now and are ready to begin producing program status reports from SPM.Is there a configuration/implementation guide to know what we can turn on/off, etc.? Welcome any words of wisdom a...
Hi everyone,I am facing an issue with recording project financials in ServiceNow and would like your assistance on this problem.So, I am trying to make my instance able to support recording project financial in various currencies, mainly switching be...
Users can make comments on the public-facing Idea Portal. Those comments are not visible on the Idea Form in the back-end platform. All we see are Work Notes, even though "Additional comments" is also checked in the Filter Activity list. Why are tho...
I need to show only those demands under 'Timeline View' of Scenario Planning for the demands where the Description contains 'Critical' Keyword.I know we can use the filter icon in order to get only specific demands but is it possoble to put the perma...
Hi,when adding a custom field from Teamspace Project form into Planning console, while OOTB fields can be edited directly in planning console, the custom field cannot.Is there a way to fix this, to allow users to edit the custom fields same as majori...
