Preventing System Field Updates Triggered by Business Rules in cost_plan_breakdown Script

Hello,I'm currently working on a fix script to update records in the "cost_plan_breakdown" table, and I want to ensure that system fields are not updated during this process. To achieve this, I am using the `autoSysFields(false)` method within my fix...

Add Gantt Chart to the Project Status Report PowerPoint

I am currently trying to customise the PowerPoint template and was wondering if it was possible to also import the Gantt chart of the project into the status report. I noticed that the graphs charts already included using a unique identifier similar ...

Prevent inactive portfolios being chosen for demands/projects

Currently users are able to choose Portfolios (and Programs) in Demands and Projects.  This is typically remedied with a simple reference qualifier on the field of Active=true but these fields already have an advanced reference qualifier of javascrip...

filter gets change in asmt_metric_type table while generating assessment from indicator score

filter gets change in asmt_metric_type table while generating assessment (when we change filter condition here) from indicator score. How can it reset to default?

Indicator field is showing empty on Indicator score table after importing data form excel.

I have imported excel data to indicator score table (apm_app_indicator_score) but still the Indicator field value is showing empty. I have checked import log and it is showing this error "Insert of reference field value for apm_application_profile_in...

Add field on story form to enter technical details, unit test, update set info

Hello All,I thought there was an OOB field on rm_story table the was labeled Technical Description/Data but I looked and i dont seem to find it.. It doesn't make sense to add the technical info such as this into the description, AC or notes What are ...

Projects completed on time measure

KB0715293 https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0715293mentions "Once the Project or at least one Task under it moves to Work In Progress, the Original Dates are frozen"however we find that our instance (and PDIs) do ...

Adding field on story form to capture Technical/Dev relevant information/update set

Hello I thought that there was an OOB field in  rm_story table called Technical Description or similar to capture Technical/Dev relevant information/update set without adding this information in the Description field or notes..Am I missing the field ...

Custom Resource Reports - How to Add Role Description?

Hi,I'm creating a new resource report using the table [resource_aggregate_monthly].How can I add the "Role description" of the user in the Resource report? For example: the role should be "Application Support Engineer". Please see screenshot of sampl...

Inquiry

Automate Operational Resource plan for Tasks

I have a requirement where for every sc task created there should be a automatic operational resourceplan created and this resource plan should be in sinc with sc task in time tracking. Is there any OOB facility to track sc task effort in operational...

Script/Logic to map cmdb_ci_rel table with Business and Technical Service Offering Table

Hi All, For Business/Technical service offering table there is a related link tab called 'Applications I depend On'/'Services I depend On'.  So technically when the field ( say 'Applications I depend On' ) is populated from a drop down menu ( referen...

Link Project Action record to an Agile Story record

Hi, Currently, we are tracking our RIDAC's in the Project space, but we are using Stories to track work. Is there a way to associate a "blocked" story to it's associated Action record? Example: A story to modify Impact/Urgency is blocked because we n...