Importing a project from XML

I exported a project from service-now as an XML file. When I go to import and select the XML that I just imported, nothing happens. How do you import a project from the XML created during an export?

How to restrict user to submit or edit timesheet older then 15 days from today

Hi team,I have requirement that users cannot edit time sheets older than 15 days from today. I need to create a new field like (Recall Period allowed (days)) i should restrict based on the new field value of (Submit period allowed (days)). I should t...

Access control to projects and portfolios

Hello dears, We are starting to use the PPM module in our organization and one of the requirements is to control access to projects and portfolios, so that only the PMs can see their own projects and/or only portfolio managers can see the demands/pro...

Implementation of SPM Question

Hello Community,I have been given a road map with sprints for the implementation of SPM.In sprint 1 I have the core configuration, in sprint 2 I have portfolio and Program Management.In sprint 3 Demand Management, sprint 4 Project Management and spri...

Can a Project task checklist be used to help calculate the percentage complete?

Hi, I have a requirement whereby a user is using checklists on project tasks to help track tasks. As the user ticks off each item on the checklist, he would like it to update the percentage complete field on the Project task, which in turn would roll...

What is the best way to export data from ServiceNow to Jira Service Management

Items disappearing from the backlog

We use Request Items for intake of enhancements. I setup a triage board to be able to pull this in as part of the backlog. Management wants us to close the requests once they are put connected to a story. The problem is once your close the Request It...

Agile Projects and Using Project Templates

Hello!I am looking for guidance on using Project templates to create an Agile Project to manage our SN Platform upgrades and Patch installs. We just created 2 Project Templates to manage the 2 types of SN upgrades I mentioned above. The Project Templ...

Enhancement and stories in Agile Development 2.0

How to carry forward an enhancement to next sprint? I see a story gets created automatically when an enhancement is taken to the agile boardIn my scenario, I have an enhancement which might take 2-3 sprints for completion. When I am creating an enhan...

Read-only role to view project status reports

Hi, My company has Servicenow-SPM , UTAH realease (and also ITSM). We have started using SPM 4 months ago.We would like certain project stakeholders to be able to view project status reports without being able to edit / modify projects.  Our integrat...

Cannot create Project Budget on Subprojects

I have a top project and subprojects below it. The problem is that I do not have the possibility to create a project budget in the subprojects (related links) and I also have the project budget tab available in the related lists. As soon as I decoupl...

Question-driven scoring for demands

Hello,Has anyone tried implementing question-driven scoring, as described in "How do I evaluate demands using ServiceNow"? It's stated that it's "easy to implement with some configuration" but it's not obvious to me where (in which table) the questio...

Inbound and Outbound Dependencies Visual

Is there any way to get the inbound / outbound dependenices of a project (taken from the dependendencies column within the program workbench) in to a dashboard.  For context I am attempting to make a dashboard for all external dependencies within a p...