Hi, I have built a catalog item with its workflow. Its hidden in Employee Center for users to submit.When an Idea is accepted , I want the RITM to be created with the Idea values that were submitted. Mapping the values basically. I want the Demand Nu...
Hi ,I have to add choices to a particular field on change of its dependent field. I wrote on change and script include but on change is not triggering it however I'm able to get desired result from background script. I have deactivated as of now but ...
Hello, i am having a difficulty in removing project task dependencies in bulk via fix script. I was able to remove the task relationship through this fix script, but the dependencies still showing in list view. Even .deleteRecord(); produces same re...
Hi all, in my organization we are current using SAFe, and the structure we are using is demand >> feature >> story but now I have a requirement to add a new stage between demand and feature they want to use EPIC so would be something likeDemand >> E...
Hellohas anyone configured how to share VTB with groups rather than adding users individually?I have a client requesting this and it makes perfect sense..thanks for your help
Hi, There is a requirement to hide "Actions" drop down menu on knowledge article page(esc_kb_article_view) in service portal. Below "css" code worked fine in sandiego and after upgrade to tokyo, its not working. .dropdown.kb-end-buttons {display: non...
I would like to change the calendar view in the planning console.I want the calendar quarter to start in April instead of January.
How Demand Prioritization works in Demand Management? any reference document or KB article with explanation.
" Create copy " button under the prioritization tab when we click on the context menu [three dots] which is introduced as part of the new feature of the Washington release is not working. Steps to Reproduce:Go to Strategic Planning Workspace open an...
Hey guys! We have a quick question.... We originally had 2 super high level Portfolios, but recently our management asked we create more granular portfolios (HR, IT, etc...).... when we go to Scenario Planning, it appears the resource groups (Desktop...
Hi all,We´re migrating our existing Project Management landscape over to ServiceNow SPM - Washington DC Release.When starting testing with Utah version, we were able to import a MS Project Masterplan with links to several projects.Now with the new ve...
Hello Everyone, I have Location field on Project record and i have created Geography, Region and Site field on Project table. I want to get these three values when I select location on Project record. Please assist. Regards,Sameer
Hi All. I have requirement where a survey need to trigger when demand is in Qualify stage. As of now - survey is triggering, when demand changes from screening stage to Qualify stage, here a business rule (populate metric results) is running and calc...
How to release the "delete" function for approved hours in projects?
Hi everyone, I am facing an issue with recording project financials in ServiceNow and would like your assistance on this problem. So, I am trying to make my instance able to support recording project financial in various currencies, mainly switching ...
