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Project workspace draft emails

Hello everyone!does somebody know how to send emails from draft emails related list in project workspace?In the details, compose section, I can save an email as draft, however when I go to draft emails list and open an email, there is no option to se...

Resolved! How a score is calculated in idea management ?

Hi,I have a requirement where we need to add score field in idea form, by default score field is set to read-only and set default value as '0'.how is score calculated in idea, please refer to screen shot  @MarcoN376343603 quick help on this would rea...

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prash4 by Tera Expert
  • 1463 Views
  • 4 replies
  • 1 helpfuls

Demand to Change Workflow

Could anyone share details about their workflows when converting a Demand to an operational Change record? Presently in my organization Change records are strictly an artifact in preparation for any code/build preparing to move from a Sub-Production ...

JR Laprime by Tera Guru
  • 2197 Views
  • 1 replies
  • 0 helpfuls

SPM - Benefits Realization Management

Hi, I was looking at the Product Documentation on SPM and noticed on the graphic below that there appears to be a dedication function called Benefits Realization Management: Does anyone have any information about this new feature??  Obviously there i...

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Contract Management for Resellers

Hi all!We have recently started ServiceNow Contract Management for managing and tracking contracts within IT.However, we aren't sure how best to deal with resellers.For example our hardware estate is Lenovo but we don't purchase hardware directly fro...

Scrum Master access to multiple teams in Agile Board

Hello,We recently brought in a scrum master that will manage multiple teams. I don't see an easy way to give her access to the Agile Board and switch between each team, unless she is a member of each team. Which doesn't seem ideal for us.We are Vanco...

Cheri M by Mega Sage
  • 2356 Views
  • 4 replies
  • 0 helpfuls

Group and Sub Group in Agile Board

We have a scenario in which multiple teams are part of an agile project. We created sub groups for each team and rolled up those into a group by way of making the parent child relationship.While going to sprint planning we are able to view the items ...

arun0206 by Tera Contributor
  • 2368 Views
  • 3 replies
  • 1 helpfuls

Shift Handover Application

Has any on used Shift Handover Application. i could not find any documentation.    

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Amit6 by Tera Contributor
  • 2218 Views
  • 3 replies
  • 0 helpfuls

Resolved! Filter function in Planning console

Is there a filter function in Planning console? What I'm envisioning is something like a project workspace. The project workspace has a filter function, which is useful, but I would like to know if the Planning console does not have one as well.If so...

RyoyaFukuda by Tera Contributor
  • 1321 Views
  • 3 replies
  • 2 helpfuls