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Field Map not working correctly in Alignment Planner integration.

Hi Team,I am not able to successfully implement the Alignment planner.I was trying to connect the rm_epic (Execution Table) to sn_align_core_scrum_epic (Alignment Table). Even after successfully doing the Field Maps, i am getting error. Here are the ...

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debjit_roy by Giga Contributor
  • 1246 Views
  • 2 replies
  • 0 helpfuls

What is the role required for the Investment Portal?

What role is required to view the investment portal? The docs indicate that the Create an investment board (servicenow.com) it_project_manager or it_project_user is required to create the investment board, but what if we want users to access only to ...

Maddie Wolf by Tera Contributor
  • 1104 Views
  • 7 replies
  • 3 helpfuls

Resolved! When a time card is processed, expense lines get generated automatically. I want the time card part working as it is but not to create expense lines.

I see that there is a BR named "Process time card" on time card table. Now if I turn it active false, expense lines are not generated but time card also remains in approved state and not go to processed state.  My concerns are: 1. Is it okay to leave...

Aditya24 by Giga Expert
  • 2661 Views
  • 13 replies
  • 3 helpfuls

Resolved! Project fund and Budget Calculation in Project Management ?

Hi All , We have an issue raised by user ,  Project table budget field amount and their related list project fund amount is different , Is this both are same for fiscal year ? How Project funding and budget calculated ?  

sukran by Mega Sage
  • 1526 Views
  • 4 replies
  • 0 helpfuls

Resolved! Agile 2.0 Development - Licensing Question

We never requested it but it is there. We are very interested in using it before doing so we would like the confirmation that there will be no additional charges.We are currently running on Rome and we subscribed to the following:- Customer Service M...

Nick37 by Mega Expert
  • 4156 Views
  • 2 replies
  • 2 helpfuls

Expense lines not finding the correct cost plan for time cards

Recently I have noticed that our expense lines for time cards are not finding the appropriate cost plans.  They are instead creating system generated cost plans, which is causing confusion with our project managers.  Does anyone know what I need to c...

Renita by Tera Expert
  • 894 Views
  • 6 replies
  • 0 helpfuls

Project status report

When we create a project status report we see current status and and status history  on report. From where it is  calculating status as green tick and what is the use of both current and history status? Can someone please explain I am not able to fin...

Gulshan by Kilo Contributor
  • 542 Views
  • 1 replies
  • 0 helpfuls

Resolved! Enhancing Virtual Task Boards

Hi everyone,I've been researching customization of Visual Task Boards, and while most of articles/questions/videos focus on the cards themselves and the VTB view, I can't find the answer to a few simple questions:1. When a user displays task board ca...

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Stefan36 by Mega Contributor
  • 1037 Views
  • 3 replies
  • 1 helpfuls