We are using the Rate Model and the documentation says that I can update existing rate lines, via the export/import functionality built in the Rate Model. Documentation also says can create new rate lines that append to the model via the import func...
In the Goal Framework, an item called 'Strategic Plans' exists, which have strategic priorities underneath them, and goals underneath that. In SPW, an item called 'Strategic Programs" exists, and they have initiatives underneath them, or goals under...
I created a strategic program in the Strategic Planning Workspace. - This strategic program has multiple demands and projects and I can see them in the lens, on both the prioritization and roadmap views. - One of the projects has cost plans and some ...
Prior to even considering SPM, the IT teams began using Agile Dev 2.0 to manage their work, including capacity planning. This was done by entering the 'group capacity (points)' on each Sprint and entering points on each story. Now it's easy to see, a...
Hi all, How can I count how many licenses I am currently using for SPM module?Which roles should I check?As far as I know for ITSM for example I need to verify if "itil" or "approver_user" role is associated to the user. If so, it means I can count i...
Hi Team, I am having problem in Project workspace Analytics view for waterfall projects. It gives error can't display this dashboard and ID as 5d4959dd878003008b9b3a0548cb0bd0 cannot be found. Please share the solution for this issue. Attached i...
I been struggled to enable 'Resource plan' toggle button on 'New Project Workspace' for several days, and thanks to this post (https://www.servicenow.com/community/itsm-forum/resource-plan-toggle-in-project-workspace-resource-assignment/m-p/2600676#M...
Hi All, On the portfolio planning workspace, If I use the Ranking items button and set the priority field in ascending order, A message shows on the top saying : "Ranking successful. Items in this portfolio plan are now ranked by ascending order of...
I had been cruising along with my SPM configuration, importing the execution tables successfully into the alignment tables and suddenly, my imports are coming up with no records. Using the standard default table mappings, no errors being produced but...
Hi Experts, I created a scoped app that run a workflow, and in one of the steps the workflow create a new project in the pm_project table. For used a scoped app I can't use the function applyTemplate() to apply the template during the project creatio...
Hi everyone, One question I've been asked several times and never had a good answer for is how work transitions between Project Managers with their Project Tasks to itil or sn_customerservice_agent fulfillers working elsewhere in the system. For exam...
I have questions what is the difference of a) Program and Projects b) Project and Sub-Projects What is the best practice on managing this? Would option a better or option b better? Appreciate advice on this.
I am facing a problem with the time sheet portal. I have some time cards that belong to the category "project_work". When I try to copy them from the previous time sheet using the "Copy from previous time sheet" option, they do not get copied. Howeve...
Hi All, I've researched GenAI capabilities in SPM, but I haven't found any. All I recall seeing was a webinar about how to manage AI-related projects using PPM, or something like that. If anyone can point me in the right direction, I would really app...
Is it posible (and how) to change the colors of the Gantt bars in the planning console based on custom criteria? Thanks