I am curious to understand how other customers successfully use Resource Management across ITSM and ITBM. We have a medium-sized IT shop that does a mix of Waterfall and Agile projects (but are moving to a place/culture where an iterative/incremental...
Hello, What is the reason the resource manager can't edit the allocated time of a resource if there are some actual hours ?In documentation, I don't found any explaination for this restriction. Regards.
Currently this tab shows all of my projects, but I only want to see Pending, Open or WIP projects not the closed ones. Is there a way to filter this?
Hello, We are starting to make extensive use of the Agile module in ServiceNow. We have two teams that are using the module. I am curious to see how other have setup their Agile module. At the moment we have given most of our user the scrum_admin and...
We're new-ish to ServiceNow PPM and are working to implement the Planning Console and Project Tasks to log our Work Breakdown Structures. However, we're bumping into issues that make this tool impossible to use. Cannot change Project Task “Time Const...
Hello, I am looking into using Hybrid projects in ServiceNow. In my scenario I have an Agile Product called Change Agent Work. We have started to populate the product with stories, assigned to a group, setup a backlog etc. We also have a project call...
A number of new resource managers have completed their resource plans in the system by mistake. Is there a way how we can re-open those plans?
Hi All, Please let me know if there is any table which would store timesheet user's who have not submitted timesheet. Appreciate your response. RegardsRavi.N
Hello Everyone, My client wants to leverage ServiceNow for managing projects and project financials. The client is organized region-wise and has different LOBs.What is the ServiceNow recommended best practices to consider as portfolios, programs, etc...
Afternoon!I am experiancing an issue with capcity being caluclated in resource management. To validate its mis calculation i created a test user, to remove all variables. This test user has no schedule associated, so it is using the OOB resource mana...
As a smaller organization, is there a way to make Project Status Reports from SPM available to users on the Service Portal? We are also looking at deploying Employee Center in the near future, but I don't see that either allow you to publish or have...
Hello Experts,OOB, we have Worknotes list and watch list fields on demand and project form, where i can select any end user as well from that fields. I referred product documentation as well. Watch listList of groups and users who are subscribed to ...
Hi All, I'm looking for some guidance on how to execute a business requirement. The requirement is to populate Demand's stakeholders based on the Business Unit, Department, Impacted Business Unit, and Business Application that is selected on the Dema...
Hi SNC,I have a list view (which is actually a database view) and one of my columns shows the values aligned to the right. How can I modify that, so that all values in the columns are shown aligned to the left?
Hi everyone,I'm trying to figure out how to alter the predefined filter in "Sprint planning" for the backlog board. I'm currently working in a Jakarta instance. Currently set to All > State != Cancelled > Assg. Group. I want to make some changes to ...
