Converting ideas directly to project or story
Hello allworking with requirements for conversion of ideas to tasks like story using the create new task on the idea form what role is required?thanks much
Forum Posts
How do other organization put PPM projects on hold
We are looking for organization and their process of putting projects on hold? We hear that adding an on-hold state in the state field might cause issue with out of the box logic. Looking for suggestions. Thanks
Design partner program for Goals/OKR
Hi Everyone, I am looking for customers that are interested to become design partners for Servicenow's Goals/OKR feature. The objective of this program is to work directly with customers to develop and enhance our OKR solution to align to your nee...
Strategies and Goals on Demands and Projects
My company is in the process of implementing Strategic Planning Workspace, Goal Framework, and Scenario Planning. I found out last week that we will no longer have access to our implementation partner as of 12/31/2023 due to funding constraints in 2...
What framework does SPM Align?
I saw an Article about PPM aligns with the new PMBOK 7th Edition: https://www.servicenow.com/community/spm-articles/how-servicenow-ppm-aligned-with-new-pmbok-7th-edition/ta-p/2300665But what framework or concept does PPM Align? I've been searching di...
How Best to Capture Team Topologies in SPM?
Hello, Using a hybrid solution delivery approach to digital product management, I've defined multiple teams including the solution delivery team (Agile Development), the planning team (Agile Development/custom reports and dashboards), and the senior ...
LucidChart Integration - Error While Connecting with Lucid
Hi All, I am working on Lucid chart integration where servicenow side and lucid side configurations are done as per Documents.oAuth Configurations are looking good. When opened Business application form and clicked on 'Create Diagram' button but stil...
Does Jira integration work with Kanban boards?
Is there a way to configure SN/Agile integration to work with Kanban boards? Our current Jira integration works great with Jira scrum boards; however, when trying to configure a teams integration to point to a Kanban board we get an error: The Jira B...
Adding Demand Number to Strategic Planning Workspace
Is there a way to access Demand Number in the Strategic Planning Workspace out of the box? If not, has anyone had luck adding it to the planning items table so it shows in the workspace?
Total planned cost rounding up
Hello,I'm fairly new to ITBM and I have a question regarding how the Total Planned Cost gets calculated on Projects.From my understanding this is Unit Cost x Quantity, however, in the scenario attached here, it looks like the Total Planned Cost is ro...
Resource Assignment in Project workspace
Dear SPM experts,We have a Vancouver instance - glide-vancouver-07-06-2023__patch5-12-01-2023.We have enabled the Resource Assignment in Project Workspace feature. Project workspace is 4.2.0. The property sn_pw.enable_resource_planning is true.I can ...
Integrate existing records between pm_project & planning item
Hi team, My requirement is to filter out only parent projects in Portfolio Planning Workspace. For that, I created a new field 'Parent' in planning item table. And I have provided the mapping between Parent field in pm_project & sn_align_core_project...
Resource utilization report : Time card management
Are there any out of the box reports available to check resource utilization. Time booked in % excluding PTO.example : resource group A , employee A utilization is 78% for the Month of DEC 2023.
How Knowledge Management is used in SPM
Hi All, Wanted to know how had you integrated Knowledge Management Module with SPM module? Can you please share your setup in bullet points or please share the best practices? Thanks,KUMAR
Resolved! Is it possible to link a risk from the rm_risk to multiple incidents/problems?
Is it possible to link a risk from the rm_risk to multiple incidents/problems? I can see that the OOB setup offers a 1:n relationship. However, users want to be able to relate a risk to multiple tasks. It may not always be the case that the first inc...