Hi All, Can you please guide as to how I can enable below DPM and SPM widgets for my instances::: DPM:::AvailabilityNew IncidentSPM:::KPI groups Service CommitmentsService Availability and Any Other features ( which can be hidden )Thanks and RegardsS...
Where is the logic that is setting the demand to qualified after the assessments are complete? We want to keep it in screening and manually move to qualify after the scores are reviewed.
Hello sorry fairly new with PPM1. Where can I change the view from FY or is this only view?2. Where can I change the level of the financial data displayed in this view? I dont see a settings icon here?
When I import a project schedule from an MS Project MPP file, tasks within the schedule are out of order in the ServiceNow Planning Console. I get a notification that it was successful and all tasks are there but they are out of order. I have also s...
Hi Community, I have been required to create new fiscal periods on the system to cover financial years 25/26 and 26/27, which means I need to generate the appropriate fiscal years/months/quarters between 01/04/2025 - 31/03/2026 and 01/04/2026 - 31/03...
When running a test in test management 2.0, when a test is blocked or passed the option to add comments and add attachments is enabled. Is it possible to enable those options for the passed tests as well? Regards
The system doesn't allow us to preview and commit update sets which contain the changes made on dev. Getting the following message while trying to preview and commit the update set from dev to prod "update set preview and commit are unavailable becau...
Created a new report on a dashboard to display our Status Report - Executive Summary field but all of the formatting characters are showing and makes it difficult to read. Is there a way to show the formatted text or hide the formatting characters? ...
Hello everyone, My client has SPM Standard License and there is a requirement to implement Multicurrency in Project financials.Does installing Multicurrency for PPM Standard require additional cost?Is this feature not available for SPM Standard users...
Morning! I am adding custom fileds (select box with refernece to fields on the businss app table) to teh 'register a business applciaiton ' record producer.I.E> Platform I need these to map into the business applicaiton that it creates. It looks li...
I am managing an Agile project using service now. I would like to know how the burn down charts are getting updated in service now. We update the status of each story depending on the progress daily from ready to in progress, ready for testing. But t...
Hello - I noticed that recently by displaying VTB in its list view, only Private Tasks on the board will be displayed, while in the past this view allows filtering through all Visual Task Board Cards. As we have non-private tasks, e.g. actions genera...
When preparing for upgrade, is there a way to track failures in UAT (including multiple failures for the same issue being tested)? We are working on continual service improvement (CSI) and we are trying to determine what we are spending more time o...
Hi All, apologies if this topic was covered somewhere before. I wanted to ask how you handle defects if you use SAFe. For background, we started with Agile Dev 2.0 so naturally as part of development, teams would have used Defects in the Agile modul...
Hi All We are looking to use the critical path functionality but am not sure why its behaving a certain way. If you look at this screenshot, why doesn't Task 1 appear on the critical path when it is earlier than task 3? I understand task 3 is longer...
