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Capacity Planning tab inside Portfolio Planning

Currently the Unit dropdown in Capacity Planning tab inside Portfolio Planning only has two options: FTE and % Utilization. I need to have the option in Hours too. I was able to add the Hours option but now I need to display the dates converted into ...

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Roadmap for SPM Product changes

Hi.  Where is the best place to get a picture of the Roadmap for future ServiceNow releases (safe harbor understood, etc)?   I'm leading the SPM Practice at our firm - a partner - and it would be great to understand what's coming up.  I've heard vari...

Resolved! Delete Employee Profiles

I'm am starting the process of migrating to the new Resource Assignments from Resource Plan and have run into an issue in my sub-prod instance.  When I generated the Employee Profiles, I see I have a lot of records that should not be there because th...

gjz by Mega Sage
  • 561 Views
  • 2 replies
  • 1 helpfuls

Resolved! Difference between Resource Plans and Resource Assignments

Dear Community,  Please help me to understand how does "Resource Assignment" work and what differs it from "Resource Plan".  I have following questions:1. Why when resource assignment is created resource gets automatically allocated (hard allocation)...

c-vkondrat by Tera Contributor
  • 2023 Views
  • 2 replies
  • 1 helpfuls

Resolved! How to configure the Functional currency field?

Client Need: Financial reports must be submitted in MXN, even if the projects are in USD or other currencies.I noticed that I need to change the Functional Currency field to MXN. My user is located in Mexico. However, I can't get the currency to chan...

diana felipe by Tera Contributor
  • 1496 Views
  • 4 replies
  • 1 helpfuls