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Resolved! Create Zip File From Script

Hi everyone, I have a task to create an zip file include all attachment of record and attach to another record. I used code below to generate zip file but when download and extract it has error Invalid type. So anyone here know how to fix that. Thank...

Hoang Dung by Tera Contributor
  • 2814 Views
  • 4 replies
  • 3 helpfuls

Add hover text for related list tab

Hello Team, Can anyone please suggest if there is any way to add hover text/hint text for Related list tab? For example, we need to show some help text when user keeps a cursor on "Resource Plan" tab. Thank you, Prabhjot Kaur

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Prabhh by Kilo Guru
  • 3156 Views
  • 6 replies
  • 6 helpfuls

Interação com clientes

Olá.Preciso desenvolver uma solução para interagir com nossos clientes. O modulo é o SPM para gerenciamento de projetos. O objetivo é que eles tenham acesso à ferramenta para visualizar o status dos projetos, comentários da equipe do projeto e poder ...

Status Reporting on Sub Projects in PPM

We are using project/sub project in PPM and realize that on the sub project you lose the ability to create status reports from the planning console on the sub project which allows functionality to copy previous status reports and also print/export to...

DMaggio by Tera Contributor
  • 260 Views
  • 2 replies
  • 0 helpfuls

SPM and JIRA Integration

Hi Community,We have a bidirectional integration in place between ServiceNow SPM and Jira.When a Jira Story is created in the Jira tool, it successfully creates a corresponding Story record in SPM as expected.However, I’m looking for clarification on...

Resolved! Issue in stakeholder registry in SPM

Hi,I was trying to add one user in "dmn_stakeholder_register " table there's error populating Error Message - "The stakeholder already exists."  I have checked in the table his entry was not there in that table.Can anyone help me on this. TIA 

Reporting on Project Cost Plans

Dear ServiceNow Community! My question is about reporting on Cost Plans, I hope you are able to assist me. My client needs to create a cost plan report and needs to add some columns from the project form to the report. Unfortunately, I am unable to p...

Kamil7 by Tera Contributor
  • 307 Views
  • 2 replies
  • 0 helpfuls

Test Management - Test types & Integrations

Hi all, A couple of questions for Test Management:- Test types such as regression, performance, security, etc. are comprised in Test Management application?- Test Management is integrated somehow with other applications such as Project Management or ...

Tommaso2 by Tera Expert
  • 370 Views
  • 1 replies
  • 1 helpfuls

report visible only to a specific user or group error

I have created report and added to the dashboard. when I share the report to the group/user but that particular user cannot view the report. the error is "report visible only to a specific user or group" and that user/group has not assign any roles. ...

reshmashind by Giga Contributor
  • 403 Views
  • 4 replies
  • 0 helpfuls

State field is not changing in SPM

Hi , when the phase of the project is moving from G0 ->G1 Phase once it is approved the state field is not changing.similarly for G1, G2 & G3 phases.It was always in pending state. Please refer the attached screenshot. Thanks,Sudheer 

Converted Demands not appearing in Portfolio Plan

HiCurrently trying to work out why certain demand records are not appearing in a portfolio plan.  It appears any demand that has been linked to another item for example an Epic or Project (converted) does not appear in the portfolio plan, even if tha...

lisafin by Tera Contributor
  • 604 Views
  • 3 replies
  • 0 helpfuls

Resource Assignments ACL in the project workspace

Hi,  I have a write and edit-list ACL on the resource assignment table for the resource status field. There is a condition on it 'ready for review' is yes. When this is yes, the resource manager can edit the field and approve/reject etc. Works fine o...

Alex2506 by Tera Expert
  • 325 Views
  • 2 replies
  • 0 helpfuls

Defaulting the new Project Workspace

This month our instance has been upgraded to San Diego, as such we have been able to take advantage of the New Project Workspace and our end users love it. We've been asked to default projects to use the new workspace instead of the Classic view, sav...

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Community Alums by Community Alums  
  • 1505 Views
  • 6 replies
  • 3 helpfuls

Resolved! Attachment on demand form

 Hi Community,I have a requirement where, upon clicking a DemandPDF button (e.g., a UI Action or similar trigger), a PDF should be generated and automatically attached to the Demand Task associated with that Demand.Important details:Only one Demand T...