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Workspace Preview view in project management

Hi Team , I have configured Workspace Preview view in dev environment and i can see it new project workspace.When i click edit task in new project workspace form opens in Workspace Preview view .But when i moved this test environment , in native i ca...

arjshubh by Tera Contributor
  • 373 Views
  • 1 replies
  • 0 helpfuls

Demand Management - what to capture/how to route?

Hi Everyone, are there any best practices in term of what objects should be ideally captured when raising a demand, and how do you ensure the demand gets assigned to the appropriate team/person that should manage it? OOTB, on the demand form there is...

Auto Save Planning Console

Is there an option to auto save in the planning console part in SPM? the guys keep getting caught out and end up losing work.   

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Alex Cason by Tera Contributor
  • 1603 Views
  • 8 replies
  • 4 helpfuls

Resolved! SOFT & DEVSUP Templates

Hello, I want to create a template for SOFT and DEVSUP, each has its own unique phases.  I have found some information on templates, but I can't find any information with step-by-step instructions.  Can anyone help please? ThanksMatt

Resolved! Resource Assignment and rate calculation

There are 4 places where we can record rates for resources: 1. Rate model and Rate lines 2. Rate on Resource Role 3. Rate of Resource Group 4. Default Rate system property  On top of that we have a rate over ride (which is simply over rise a rate whe...

MS25 by Mega Sage
  • 544 Views
  • 1 replies
  • 1 helpfuls

Is there a possibility to print Gantt Chart from the Project Workspace?

Hello Team, Below is the screenshot of the New Project Workspace, I don't find any option to export/Print the Gantt Chart.   Old Planning Console: In this we have an option to Print the Gantt Chart.   Do we have any other option to get an export/ p...

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MSM1 by Tera Contributor
  • 3168 Views
  • 8 replies
  • 6 helpfuls

Change Gantt bar colours in new "Project Workspace"

Is there any way to customize / configure the colours used when drawing the Gantt bars in the new UI "Project Workspace" Gantt? I see two use cases that I would like to be able to cover: a) Colour the bars dependent on some property of the task. E.g....

Timesheet Portal Time Categories (Other tab)

Hi! What are the OOB time categories listed in the "Other" tab of the timesheet portal? The SN docs does not include the full list of OOB categories. This is what SN Docs has,  but I believe Appointment was also on the list. Please confirm. Thank you...

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Maddie Wolf by Tera Contributor
  • 896 Views
  • 5 replies
  • 0 helpfuls

Kicking off the ServiceNow Project Management Journey

Hi Everyone/PMs, Aspiring ServiceNow Project Manager here. I have some questions please:What are the best first steps you would recommend to break into ServiceNow project management field (certifications, experience-building tips etc.)? Also, does an...

PI Planning using sharable views in EAP (Enterprise Agile Planning)

Hello All,could use some help if we are planning to have an option to either sharable views within the Planning Board Personalized panels in EAP.  Customers really like that EAP allows us to choose metrics and indicators to be shown on cards so that ...

Nil C by Tera Contributor
  • 558 Views
  • 1 replies
  • 0 helpfuls

Project Workspace New Modal Confirm Button

Hi community,We are facing an issue in the project workspace. After clicking the "New" button, a modal opens. If we don’t fill in the mandatory fields and click "Confirm", it starts loading but nothing happens.Has anyone encountered this issue before...

FadouaA by Tera Contributor
  • 444 Views
  • 1 replies
  • 0 helpfuls