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Project Scheduling Engine

This post describes the behavior of the Project Scheduling Engine in the Fuji & Eureka releases. This post covers the following topics: Project ScheduleTime ConstraintsDates & DurationRelations All examples in this post assume use of the out-of-box P...

Resolved! Combine Demand and Project Data in List view

I am very frustrated by the design of the demand and project tables.  They share sooo much data, and when looking at a pipeline view, we really need to be able to look at LISTS that combine data from both tables.  The list would contain textual infor...

melissahill by Tera Contributor
  • 2474 Views
  • 6 replies
  • 3 helpfuls

Create report showing CI Relations

I need to do a report from the Business Application down to lower level CI Relations: Business Application     Application Service          Environment               Server(s)          Servers(s)          Components(s)          etc I can't seem to gr...

Resolved! Idea Portal Submission Error - Invalid Parameters

In the Idea Portal, I submitted an idea as myself (admin role/demand manager role)and I also impersonated a user with just the Demand_manager role without issue. I impersonated a user without the demand_manager role but who has other ServiceNow roles...

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litchick10 by Tera Guru
  • 2383 Views
  • 9 replies
  • 0 helpfuls

Start ASAP vs Specific Date on Project Import

From Docs article on project import.... "Time constraints: The Project Management application Start ASAP and Start on specific date constraints. The application sets the time constraint for imported tasks to Start on specific date if their Microsoft ...

Uncle Rob by Kilo Patron
  • 2441 Views
  • 12 replies
  • 3 helpfuls

Sprint planning - Points vs Planned Hours

In our Agile process we use Points to indicate the level of effort need to complete a story. We use the Fibonacci sequence to assign points to a story. The points are usual assigned at the time the story is created. During sprint planning, we start e...

Resolved! Test Management 2.0 Functionality

Hi everyone,  I've been trying to configure Test Management 2.0 to use it for various UAT/ Regression testing coming up. I had a couple of questions that I haven't been able to find answers to on the SN website, and thought I would post here. Thank y...

Tamara12 by Kilo Contributor
  • 3047 Views
  • 2 replies
  • 6 helpfuls

Resolved! Business Stakeholder role

Hello, We have a requirement wherein we need to give reporting access as well as read only access for Incident/Task/Problem etc.We have activated the Business Stakeholder plugin and are trying to use Business Stakeholder role,but it is not working as...

samruddhi by Mega Contributor
  • 4929 Views
  • 10 replies
  • 2 helpfuls

Resolved! Is there support for negative field duration

Note:  We are moving to Orlando in a couple of weeks! We want to calculate Days until Go-Live.  If the current date is > than the Go-Live, the field should display minus the number of days pasted (as seen below).  Previous documentation has stated th...

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Troya1 by Mega Guru
  • 1841 Views
  • 3 replies
  • 2 helpfuls

Resolved! Need help on how the Planned Cost is calculated on Resource Plan

Hi, I am little confused with the Planned Cost calculation on Resource Plan on Projects.   I created a Resource Plan as shown below which is for a specific user in the Group and the group has the hourly rate of $200       Based on my understanding ...

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