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Resolved! How to relate pm_project table with project_status?

I've been asked to create a simple report that lists all active projects in a portfolio (pm_project) along with the latest executive summary and status date from the project_status table. Since reports do only full joins, I believe this needs to be d...

Doug Ellis1 by Kilo Contributor
  • 1599 Views
  • 3 replies
  • 1 helpfuls

'On Hold' or 'Deferred' states for Project?

Curious to know if anyone is using 'On Hold' or 'Deferred' states for Project. If so, what OOTB states are you mapping those to? We had those states in place, but with one of the upgrades (I believe London) - selecting one of those states now results...

Resolved! Project Requirements Related List Functionality

The Related List  for Requirements Functionality is very basic.  The documentation is marginal at best. There are three fields for a users to be assigned, Source, Owner, and Assigned to.   How are other companies defining and using each of the Users ...

Jim Hughes1 by Tera Contributor
  • 1820 Views
  • 2 replies
  • 0 helpfuls

Resolved! Cannot see Agile Group in Sprint Planning

Hello, I am trying to see an Agile Group created in the Agile Board, and I have checked and compared with the ones existing but I cannot figure out why I do not see my newly created group in Sprint Planning. Any help appreciated Thanks

Fabiann by Kilo Contributor
  • 1727 Views
  • 3 replies
  • 5 helpfuls

Resolved! Approval for project task

When approval status is set to 'requested' manually on project task , approval should go to project manager,  I have written a business rule to generate a approval: var app = new GlideRecord('sysapproval_approver'); app.initialize(); app.sysapproval ...

rambo1 by Tera Guru
  • 1100 Views
  • 6 replies
  • 2 helpfuls

Resolved! How to attach incident to a Story

Hi,   Once story is completed and deployed to production. for some reason if we get any issues or the story which got deployed to production is not working as expected. How do i relate an incident and attach to the story.   Can anyone please suggest ...

Sort Visual Task Board Cards

VTB Cards currently do not allow you to sort the cards within a vertical lane by any of the variables.  Shows the ability to filter but not to sort.  I would like to sort by a variable such as planned end date or planned start date.  Also if you were...

Jones by Giga Contributor
  • 1705 Views
  • 7 replies
  • 1 helpfuls

Resolved! Project Workspace, band color modification

I would like to change the color of the band lets say if status is green, the color would be dark green instead of green or yellow would appear like orange(amber). Can someone please tell me where is the code of this page? Thank you.

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ramilo by Kilo Contributor
  • 2093 Views
  • 12 replies
  • 4 helpfuls

Resolved! Can you auto-create a scrum task from a story template?

We've looked into the functionality described in this blog:  https://express.servicenow.com/support/setting-child-tasks-using-templates/   It sounds exactly what we need to create scrum tasks from a story template.  However, when we apply the templat...

SusanWinKY by Kilo Sage
  • 4947 Views
  • 4 replies
  • 3 helpfuls

Resolved! Reference Qualifier roles=itil not working

Hello, Please help me. I am setting up this Reference Qualifier on table Story for field Epic. Epic is a reference field referencing table Epic.  I set up this first: javascript:'stateNOT IN3,4^EQ^' + ScrumSecurityManager.getStoryDotEpic(current) and...

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Oliver13 by Mega Guru
  • 2725 Views
  • 6 replies
  • 2 helpfuls

Resolved! Requirement gathering questions

Hi, What are the questions we can ask to client/customer for requirement gathering. E.g - If I have to gather requirements from customer what questions should I ask to them. Thanks.

Peter Wood by Kilo Guru
  • 4869 Views
  • 1 replies
  • 1 helpfuls

Resources Planning for Operational and Administrative Work

We have a requirements by which we need to allocate a % of the resources time on attending to the operational work of supporting the business such as Request and Incidents which vary from a resource group to another; furthermore, there are administra...

tahajassim by Kilo Expert
  • 3540 Views
  • 7 replies
  • 4 helpfuls

What are the out of box definition for Enhancement states? How does your company use those states versus development activities in stories?

In the wiki (docs.servicenow.com), stories are well documented.  After creation of a story, the documentation provides information on the fields in the story form:https://docs.servicenow.com/bundle/orlando-it-business-management/page/product/agile-de...