Resolved! How To get the comment which is provided while rejecting approval( not all comments )?
I want to get the rejected comment only as the subject line but not all comments
Forum Posts
How to map predecessor / successor relationships in ServiceNow?
Hi all, from the enterprise architecture view we want to map predecessor / successor relationships on two different levels: 1. Version level: e.g. Windows Server R2012 is predecessor of Windows Server R2016 2. Content level: e.g. Red Hat is successor...
Role Inheritance
I have a large volume of users with the "idea_manager" role. Reviewing their group memberships I can determine that something scrum-related has likely granted them this role. Having said that, I'm not able to determine, definitively, what higher ro...
PPM , MS Project online and MS Teams integration
is it possible to update MS Project online tasks from Servicenow Project Tasks and Vice Versa ? and can you also update Servicenow Project tasks via MS Teams ? I am aware of PPM Collaboration plugin but I am looking for more than sending notification...
Resolved! Can I link an approved Demand to an existing project rather than creating a new one?
Can I link an approved Demand to an existing project rather than creating a new one? I have bucket projects that will take the work from multiple demands.
Resolved! Company tables referenced from Demand
Hello, This might be a basic question but I would like to choose Company(core_company) item from Demand(dmn_demand) table. Demand has a reference type field from Company table but choices are very limited. How could I make all of the companies shown ...
Resolved! How do you measure Project On-Time Delivery?
How do you measure whether a project met the planned go-live date and was delivered on time? We have configured the system with an additional go-live date field and a check box for "delivered to customer" to support this measurement. However, we woul...
How to convert Person days from hours to days ?
Hi Community, Currently, we have an OOB field called person days in resource_aggregate_monthly table with actual time spent on Project, M&S in person days unit. I need to have the new person days field in Time Card table where the value in Person Da...
Resolved! Demand, Project, Resource Plan database view
Hello,I would like to create a report showing monthly FTE per Demand/Project and try to make a database view combining Demand, Project, Resource Plan, Resource allocation table.However when I try it, no record is shown.Would anyone help me with this ...
Resolved! Management of resource holidays
Hi there,I would like a suggestion for the tool to be used for the management of resource holidays.I have tried to use "My calendar" but since I have to enter 24 out of office hours so that the resource is not available on that day, the resource repo...
Add Views to Dashboard.
In the investment portal I can create Views from Portfolio. How can I add the views to dashboards. I am able to add Investment portal as Dashboard tab to a Dashboard using investment portal linkType url steps : added New Tab to existing Dashboard s...
Deleted Application file
I have a requirement to create 3 fields on the demand form as follows 1. desired start date mandatory (True/False) 2. desired End date mandatory (True/False) 3. Mandatory reason (String) Whenever i create field on the demand form it is getting creat...
Process for making changes to an already confirmed/allocated Resource Plan
Sorry I have one more question with regards to requesting changes on resource plans The PM can request changes to RP if the plan is in requested or confirmed state In instances in which the plan has been confirmed/allocated I know that there are opt...
Resolved! Asteriks for mandatory field not visible on form
Hello all Have an interesting issue in the Agile Development module. The field "Acceptance criteria" is mandatory, but the asteriks is not displayed in the form. For the Short description this is displayed correctly. If you leave the field empty and...
Resolved! Can there be more than 1 dashboard owner?
I need to change the owner of a dashboard in PPM which I believe only the dashboard owner or dashboard admin/admin role can do. Does anyone know if more than one individual can become the owner of a dashboard? Thanks in advance.
