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Resolved! What is Labor Rate Cards

Hi,   I see we have something called as Labor Rate Cards can anyone please help me in understanding the purpose of Labor rate cards ? I see the doc but i dont get much information on this   https://docs.servicenow.com/bundle/newyork-it-business-manag...

Resolved! Has anyone every used Catalog Item to create a Demand Request?

Has anyone ever created a Demand record via Self Service Catalog Item?    If you have, what are the licensing issues?  I am assuming that every person would need a specific role to create a Demand and a license, like we do for Request Management.   H...

clhess by Tera Contributor
  • 1305 Views
  • 1 replies
  • 1 helpfuls

Resolved! Estimate to completion formula

how Estimate to completion and estimate at completion field are calculated on cost plan?

Diksha3 by Kilo Contributor
  • 1955 Views
  • 2 replies
  • 2 helpfuls

Customizing Project status report

We are exploring options to customise the status report to add/remove fields to make it more relevant. Can someone share experience around the same and any challenges in customising the OOTB status report? Any pointers will be really helpful

Resolved! Question on ITBM Planner Licenses

The chart on the ITBM product page outlines the 3 types of ITBM licenses: Is there any place one can get insight into what the Partial Access means?  

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Uncle Rob by Kilo Patron
  • 7143 Views
  • 8 replies
  • 15 helpfuls

Adjusting the Project Start Date

I have created a project which the planned start date was set to 1 Feb 2017 and then in the process I have discovered that the correct planned start date is 15 Jan 2017! Having used MS Project, it was very clear that I just needed to update the plann...

tahajassim by Kilo Expert
  • 4463 Views
  • 11 replies
  • 3 helpfuls

How to Modify resource allocation Workbench

Need to add a button in resource allocation workbench which redirects to a ui page.. But i wasnt able to find the resource allocation workbench script either in ui page or portal.. Can we modify the resource allocation Workbench?

arey yaar by Giga Guru
  • 1568 Views
  • 1 replies
  • 0 helpfuls

Need to implement the TBM framework into ServiceNow

We have a mandate to implement TBM into our ServiceNow instance that is already stood up and being used. I have searched for any documentation or help sites but have not found anything related to this type of integration. We have to use TBM with all ...

Will E1 by Kilo Contributor
  • 2655 Views
  • 4 replies
  • 4 helpfuls

Recover a deleted project in PPM

One of our users accidentally deleted her project - the plan tasks, issues, risks, etc.  Is there a process to recover all that info? 

User141348 by Giga Contributor
  • 1272 Views
  • 1 replies
  • 0 helpfuls

5-4-4 Fiscal Calendar Extra Weeks

Bear with me, as I'm not an accountant, so fiscal years are a bit of a mystery to me yet...We have a requirement to use the 5-4-4 fiscal year, and the year always needs to end on the final Friday in February, which in turn drives which years will nee...

Paul Bloem by Tera Expert
  • 4034 Views
  • 1 replies
  • 0 helpfuls