List of roles, groups & personas in ITBM
Can i get the list of roles their groups and personas involved for those groups. Like the below format please,
Forum Posts
agile board- sprint tracking
Hi All, I am pretty new to this agile board. recently one of the user informed that the when a story card is clicked from the agile board, the popup window used to display two tabs one showing the story record and other with orignal task record(eg:i...
Email Project status report, add
Hello has anyone created a way to send/email project status report to certain users Ive seen a field added like Report Recipient field to Project status form along with a UI button to "email status report" which would email out status report not sure...
End date should not adjust when we change the start date
Hello All, I Need help on this issue in project task table Consider 'start date' and 'end date' are filled with one month difference when you change the 'start date' to 15 days near to 'end date' then automatically it is extending the 15 days in 'pr...
Do you have to have the 'Pro Licence' to use the enhancement/defect functionality in Demand Management
Hello - my organisation has recently introduced ITBM (sorry.....SPM), including the Demand Management functionality. At this stage, we haven't turned on the 'Enhancement/Defect' part of the tool, however, I noticed that one of the requirements is we...
How do you optimise use of the stakeholder register in SPM Demands and Projects?
We had added stakeholder mapping to our Demand processes, so that specific users are added to the stakeholder register depending upon the responses to key fields, eg. selecting a particular Business Unit will add specific group members to that Demand...
Resolved! Cancelled Resource Plans stuck
The use case we have come across with client:- Resoure Plan gets cancelled due to replanning. 'Start date' of the plan is 2022.01.01. 'End date' is 2022.12.31.- Cancelled plan now should be replanned, as project continues- User can't adjust/update/re...
Resolved! Need to make a variable as hyperlink in business rule
@Allen Andreas I have a requirement to make a variable value "Number" to be added to work notes(this part is working) Second part is whenever user clicks on "demand number" from work notes they should be redirected on the service portal where this ...
Calculate cost and benefit estimates on Project while creating project from demand
When a project is created from demand the cost estimate fields (forecast_cost) in Project currency is not calculated. The fields in functional currency are populating fine but the project currency fields are not calculated. Cost plans needs to be mod...
Resolved! Missing record
I have a time card that I cannot find in prod but can find in dev. I have the sys_id but I cannot find anything in prod. Any idea how else I can retrieve? I'm trying to find the root cause. Thanks!
Resolved! Want to hide a sub-module based on group
Hi,I have created a module under service catalog -> open records. Want to display the module only to a group. Please suggest how to achieve itThanks in advance
What exactly is the stakeholder and how should it be used in demand?
What exactly is the stakeholder and how should it be used in demand? I can't seem to find any helpful documentation in docs.service now to better understand stakeholder and how it relates to demand.
Creating Agile Development Roadmaps in ServiceNow
Good Morning, I am curious about creating a agile development roadmap in the platform. I tried using the Alignment Planner Workspace in a developer instance but wasn't able figure out how do make it focus on an assignment group. Basically I just want...
How to replace GlideScriptRecordUtil in Scoped applications ?
We are developing a custom scoped application for PPM .Requirement is to update a record feed of a project , when a new status update(using Status Updates -Related list ) record is created.I have created the Table notification for the same and it is ...
Why the approved dates in Demand form are in red? even though the start date and due date are in between the approved dates?
Can you please help me understand why the demand approved dates are in red color here in the screen shot, i've read in the product documents that if the approved start date is later then start date and approved end date is prior to due date then the ...
