Resolved! Time sheet won't submit
Hi, A time sheet will not submit, all of the time cards are marked as 'Processed', there are none with zero time and when we try to submit it we get: Any suggestions on what's going on and how to resolve it? Matt
Forum Posts
PPM project template related questions
Hello Everyone, Please advise on the following How to set few tasks as optional for eg : in the below planning 9,11,14 tasks can be skipped. The tasks need to be after 8,10and 13 I have 2 project templates : - Template A with 20 tasks and dependenc...
Move Allocated Resource Plans from one Project to another
Hi Community, I have the following use case and would appreciate your input on a potential solution: we have a programme which has been managed as a project record on the system. Its scope has grown significantly to the point that a decision was made...
How to map predecessor / successor relationships in ServiceNow?
Hi all, from the enterprise architecture view we want to map predecessor / successor relationships on two different levels: 1. Version level: e.g. Windows Server R2012 is predecessor of Windows Server R2016 2. Content level: e.g. Red Hat is successor...
Role Inheritance
I have a large volume of users with the "idea_manager" role. Reviewing their group memberships I can determine that something scrum-related has likely granted them this role. Having said that, I'm not able to determine, definitively, what higher ro...
PPM , MS Project online and MS Teams integration
is it possible to update MS Project online tasks from Servicenow Project Tasks and Vice Versa ? and can you also update Servicenow Project tasks via MS Teams ? I am aware of PPM Collaboration plugin but I am looking for more than sending notification...
Resolved! Can I link an approved Demand to an existing project rather than creating a new one?
Can I link an approved Demand to an existing project rather than creating a new one? I have bucket projects that will take the work from multiple demands.
Resolved! Company tables referenced from Demand
Hello, This might be a basic question but I would like to choose Company(core_company) item from Demand(dmn_demand) table. Demand has a reference type field from Company table but choices are very limited. How could I make all of the companies shown ...
Resolved! How do you measure Project On-Time Delivery?
How do you measure whether a project met the planned go-live date and was delivered on time? We have configured the system with an additional go-live date field and a check box for "delivered to customer" to support this measurement. However, we woul...
Resolved! Demand, Project, Resource Plan database view
Hello,I would like to create a report showing monthly FTE per Demand/Project and try to make a database view combining Demand, Project, Resource Plan, Resource allocation table.However when I try it, no record is shown.Would anyone help me with this ...
Resolved! Management of resource holidays
Hi there,I would like a suggestion for the tool to be used for the management of resource holidays.I have tried to use "My calendar" but since I have to enter 24 out of office hours so that the resource is not available on that day, the resource repo...
Add Views to Dashboard.
In the investment portal I can create Views from Portfolio. How can I add the views to dashboards. I am able to add Investment portal as Dashboard tab to a Dashboard using investment portal linkType url steps : added New Tab to existing Dashboard s...
Process for making changes to an already confirmed/allocated Resource Plan
Sorry I have one more question with regards to requesting changes on resource plans The PM can request changes to RP if the plan is in requested or confirmed state In instances in which the plan has been confirmed/allocated I know that there are opt...
Resolved! Asteriks for mandatory field not visible on form
Hello all Have an interesting issue in the Agile Development module. The field "Acceptance criteria" is mandatory, but the asteriks is not displayed in the form. For the Short description this is displayed correctly. If you leave the field empty and...
Resolved! Can there be more than 1 dashboard owner?
I need to change the owner of a dashboard in PPM which I believe only the dashboard owner or dashboard admin/admin role can do. Does anyone know if more than one individual can become the owner of a dashboard? Thanks in advance.