I was just in a Webinar on the future of PPM and they showed a lot of things on Demand Management that I've never seen (and we are running Jakarta). One thing they showed was a business case generated automatically from a demand record. In search...
Hi all Can you give me some guidance regarding "How project percetange is calculated", In mi case, y have a project with 6 project task. 3 of those task are on closed complete status, so its individual percentage is 100%, the other 3 task are on cl...
We are relatively new to ITBM, so I'm wondering how the product has been designed as far as when a Demand ends and a Project begins. Has ServiceNow been designed such that the project kickoff and charter are to be completed as the last step in Deman...
Hello, How can we keep the track of the laptops in service now??, i am looking for tracking the asset details related to each laptops. Thanks in advance.
How do you set and display a resource capacity for a designated team/users? For example, Shane from Applications Development only has 20 hours a week to work on projects.
Hi All, I have a requirement to create a Client Script to hide 2 tabs within the incident view when a certain assignment group is selected. The client script should run onLoad and achieve the following outcome: When assignment group VC Office is sele...
Yay! Geneva is released . We are super excited about the upcoming changes in Project Management and the completely overhauled project scheduling engine in Geneva. This post describes the Project Scheduling Engine behavior in Geneva release.Before goi...
I am sure i read somewhere "Projects can belong to multiple portfolios". But I find that is not the OOB behavior. When i tag a demand/project to a program/portfolio the previous entry is replaced by current entry. Can someone confirm the OOB behavior...
Whats the difference between FTE and Person days while creating resource plan?
Hi All, can you answer below questions? Who all can Qualify and approve the demand?Can a demand have more than one idea associated with it? (Correct me if I am wrong - only one demand can have one idea)How stakeholders are added to the demand automat...
Have recently upgraded my developer instance to London from Kingston yesterday. Since then, I have been unable to view the full Gantt Chart under the planning console. All the main columns display with the respective project items for each WBS, howev...
Is there any documentation available for following dates calculation( Rollup logic, Past date /Future date validations) on Project and Project task form 1) Planned Start date 2) Planned End date 3) Actual Start date 4) Actual End date
Is there a way to see which modules/applications that were are licensed for. This will be useful in prepping for the upgrade to Madrid. I know we have Incident, Request, Knowledge, Idea, Demand, Project Management, but looking for a complete list.
I would like to create a burndown chart where the story points are calculated based on stories in the "Ready for Testing" state rather than "Completed". For my sprints, the stories are not in completed state until the end of the sprint, making the OO...
You can see a screenshot below where while we are doing sprint planning we cannot see the state of the stories and it is providing tedious. How can I add state to this view?
