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Resolved! What is the use of Weight Field in the Notification? Not getting. what is the exact use of this because it may miss some of the important emails that needs to be sent. Please explain in detail. Any help will be appreciated. (No one will configure two

What is the use of Weight Field in the Notification? Not getting. what is the exact use of this because it may miss some of the important emails that needs to be sent. Please explain in detail. Any help will be appreciated. (No one will configure two...

SrinivasPkl by • Tera Contributor
  • 14467 Views
  • 4 replies
  • 29 helpfuls

Project Workspace will not load. Getting error message.

I have one user who is unable to load the Project Workspace.  When she attempts to go to the module she gets the message :The context of elements must consist of well formed character data or markup.  She has the correct roles and is able to access a...

Flora2 by • Kilo Contributor
  • 1129 Views
  • 3 replies
  • 0 helpfuls

IRR calculation for the given example

Can anyone please give me the formula and explain how IRR is calculated in below example? Cost Plans 1: License Cost   Cost Plan 2: Resource Plan Benefit Plan : System calculated values;    

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Geeky by • Kilo Guru
  • 2459 Views
  • 7 replies
  • 2 helpfuls

How do you generate a business case?

I was just in a Webinar on the future of PPM and they showed a lot of things on Demand Management that I've never seen (and we are running Jakarta).   One thing they showed was a business case generated automatically from a demand record.   In search...

kristytupper by • Mega Contributor
  • 2428 Views
  • 14 replies
  • 0 helpfuls

Resolved! Project Percentage Calculation

Hi all   Can you give me some guidance regarding "How project percetange is calculated", In mi case, y have a project with 6 project task. 3 of those task are on closed complete status, so its individual percentage is 100%, the other 3 task are on cl...

psierra by • Kilo Contributor
  • 9917 Views
  • 5 replies
  • 9 helpfuls

Converting a Demand to a Project

We are relatively new to ITBM, so I'm wondering how the product has been designed as far as when a Demand ends and a Project begins.  Has ServiceNow been designed such that the project kickoff and charter are to be completed as the last step in Deman...

Recommended Notifications for PPM

Hi All, I think there are no notifications available for PPM suite. How many notifications you are creating for each module? Appreciate if you can share the list of notifications you are sending out. Like for Idea - 1 notification for status change,1...

Geeky by • Kilo Guru
  • 1269 Views
  • 1 replies
  • 1 helpfuls

Resolved! Client Script to Hide Tabs in incident

Hi All, I have a requirement to create a Client Script to hide 2 tabs within the incident view when a certain assignment group is selected. The client script should run onLoad and achieve the following outcome: When assignment group VC Office is sele...

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edhefford by • Kilo Expert
  • 1700 Views
  • 4 replies
  • 2 helpfuls

Project Scheduling Engine - Geneva

Yay! Geneva is released . We are super excited about the upcoming changes in Project Management and the completely overhauled project scheduling engine in Geneva. This post describes the Project Scheduling Engine behavior in Geneva release.Before goi...

Resolved! Demand related question

Hi All, can you answer below questions? Who all can Qualify and approve the demand?Can a demand have more than one idea associated with it? (Correct me if I am wrong - only one demand can have one idea)How stakeholders are added to the demand automat...

Geeky by • Kilo Guru
  • 1693 Views
  • 7 replies
  • 3 helpfuls

Resolved! Unable to view gantt chart under the planning console in Firefox.

Have recently upgraded my developer instance to London from Kingston yesterday. Since then, I have been unable to view the full Gantt Chart under the planning console. All the main columns display with the respective project items for each WBS, howev...

pmoorthy by • Kilo Contributor
  • 1310 Views
  • 2 replies
  • 0 helpfuls