Hello Experts, I am working on Kingston version of ServiceNow. I am trying to change the phase of an "Executing" project to "Closing". It throws an error: "Phase can-not be moved to closing state because some subtask is opened". Looking at this...
Hello all, We recently had ITBM implemented and I am running across the an issue where leadership wants to change the available hours of a analyst from 40 hours to 30 in the allocation workbench. I have read through the docs and found that this is se...
Hi all, Could you please clarify if additional license is required for each employee involved in Resource Management application as Worker in case we are aim to involve all of them to resource plans, time tracking process, cost calculations? Thank yo...
The stakeholders chosen as approvers on a demand, where will they find the request for their approval of the demand?
Hello ServiceNow Wizards, Please advise if any of you have tried this or are aware of any pitfalls to look for for the following approach. Context: We occasionally have situations where we want to consolidate two in-flight projects, and not lose the...
SCENARIO:Resource plan created, generating requested_allocations. resource_plan.planned_cost calculates correctly since its using the group_resource rate. Because of the FiretrUCKING Labor Rate Card table swapping bug, hundreds of allocations have b...
I am using Kingston and wanted to use ATF to run some tests. An example is I create a new INC and expect a certain behavior. I want to use this same INC to run additional tests for my processes, such as assignment group change, assigned to changes, ...
We created a number of fiscal periods through 2026 and allowed project managers to allocate project benefits to those periods. Now senior management wants to cut back to only allowing benefits for the next 2 years (thru 2021). How can I mass delete ...
I see a bar against each project record in the Project all view in the "Percent Complete" field with different colours like green, amber and red. Can someone help me what are the RAG definition of this percent complete bar and what does it exactly r...
Hey all, We've been using SDLC/Agile Development for a few years starting in Fuji and we're now on Jakarta. We're moving from a Release > Sprint structure to the new Group Backlog/Sprint structure in 2.0. In the old (let's call it 1.0) version of ...
Hi Can anyone help with identifying what license types the different OOB defined SAFe roles in ServiceNow are linked to. In other words, if a user is assigned the safe_scrum_master role what license type is being charged from ServiceNow? Is it an IT...
In the planning console, I can right click a Project Task (or Project) and click edit - and off to the side the form pops up, but it is in 'planing console view'. Is there a way to configure it to open the default view instead? Would there be any con...
I know BR will work low order to high order.Example 10,11,12 and so on.I understand something about the use ORDER in BR. But not fully. My question is I have 100 BR in order of 100 and I have 10 BR in order of 1000. What BR will execute first? I k...
Hello All, We are planning to move from 3rd party system (CA PPM) to ServiceNow ITBM. Any one can provide me some resources or knowledge to migrate the data to ServiceNow which includes Portfolios, Programs, projects, tasks, team members, cost plan...
I am unable to see Agile Board in PDI. Agile Development 2.0 and Performance Analytics Dashboard plugins are activated. Have i missed any step ? Below are the modules that are visible
