Resolved! Where are the votes for an idea store?
Where in ServiceNow are stored the votes for each idea? I cannot find the table for it and if we can see which users voted for that idea in the Idea Portal. Any help?
Forum Posts
Resolved! How to modify the Execution type of Project?
After creating a project, the Execution type of project is saved as waterfall and cannot be changed. Does it relate to the project template I used? How can I update the project execution type to "Agile"? Thank you.
Resolved! Move Demand Related List to Top of Form View
In a Form View, are you able to move the features within a Related List (create new record, view data within a table list view) to the top of the tabbed Form View? See red arrow within the attached screenshot. We're trying to make the user experience...
Resolved! Where is the max number of people in a group setting?
Hello - My PROD is connected to AD and it seems every night it only allows 16 people in a general user group where I need about 80 people. Where is this setting in SNOW to increase the number of members in a Security user group?
Incorrect entries in "Resource Aggregates Monthly" table?
We run reports on Resource Aggregates Monthly table and I noticed that some of "non-project time"-entries don't have any task specified. How is that possible and what can those be? Task-field is always mandatory when creating new resource plans: ...
Resolved! Reset Demand from Status "Completed" back to "Qualified" or "Draft"
A demand was accidentally pushed into "clompleted" status, although it is not yet finished. Is it possible to get the demand back into Qualified or Draft status as an Admin?
Need help on Planned Start Date VS Actual Start Date VS Original Start date
Hi, I have a project created on 2020-01-02 08:00:00 and i see the same date available in Planned Start Date and Original Start Date, basically the project needs to be started on 2020-01-02 08:00:00 but it got started on 2020-03-08 08:00:00 now i se...
IDEA and DEMAND: Separate states for Deferred and Rejected
Our users really want to differentiate between 'not right now' and 'no' when dispositioning ideas and demand by having both Deferred (not right now) and Rejected (no) on ideas and demands. Currently there is only Accept and Defer functions, and in t...
Resolved! User Story States: how to interpret Funnel?
Hello All, Story State has following values: Funnel, Draft, Ready, Work in progress, Ready for testing, Testing, Complete, Cancelled. When creating a user story it is created in the Draft state. 1) What means Funnel state in this context? Because...
Resolved! Rate Model - User Rate - Group Rate - Role Rate? Which One first?
Hi Team I've been reading through the Rate Model information - great feature by the way. My question is - in priority - Which 'rate' does the Resource Plan pull first? Does it check the Rate Model first, and if matches pulls the value from Rate Model...
Project Time Category Use
I'm trying to use the Project Time Category on my Time Cards. I've been able to create some categories but I don't really understand how they are assigned. For example: If I am the assigned person on an Incident and I report time to it, I can then ...
Resolved! PPM Investment Portal Widgets
There are various widgets displayed on the Investment Portal page [$investment_portal.do], example: I have a requirement to add a third column to the second row of several of these - that is the easy part With the third column added however, the ti...
Where to download the course completion badge in serviceNow
Sir, I have completed SAFe course in ServiceNow. Where to download the course completion badge in serviceNow. Please find an attachment. Could you please share the URL or link where to download the SAFe course completion certificate as a proof. In re...
Resolved! Can you associate Project Tasks (PRJTASK) to a release in Release Management?
We want to take advantage of the Release Management capabilities but I do not see a way to link project tasks (PRJTSK) to a Release/Phase/Feature. Agile tasks and sprints are linkable allowing us to plan stories from a project for an upcoming release...
When Completing a Sprint in Agile Board, not all 'work-in-progress' stories are being moved over to new Sprint.
When I am in Agile Development > Agile Board > Sprint Planning and when I press 'Complete Sprint' it gives me a message to move incomplete stories to either the backlog or the next sprint. However when I select to move it, it only moves some of the s...
