I am exploring the Resource Management module in my personal instance for providing a solution to my organisation. I am struggling to understand the Resource availability report within Resource management. I have two dummy resource created with the s...
Are there any API present in servicenow from which I can get the list of application currently installed in servicenow??If Yes can you provide the link and what all roles are required to access the API else if No is there any workaround to get the li...
Hello again, We just implemented Survey's into production and I'm now attempting to build some reports with the data. I've put together a quick dashboard showing:Customer comments regarding, how IT can improve.Low scores on questionsSurveys reques...
Dear All, How many characters can be included in the User Story Short Description field? Thank you in advance.
Where in ServiceNow are stored the votes for each idea? I cannot find the table for it and if we can see which users voted for that idea in the Idea Portal. Any help?
After creating a project, the Execution type of project is saved as waterfall and cannot be changed. Does it relate to the project template I used? How can I update the project execution type to "Agile"? Thank you.
In a Form View, are you able to move the features within a Related List (create new record, view data within a table list view) to the top of the tabbed Form View? See red arrow within the attached screenshot. We're trying to make the user experience...
Hello - My PROD is connected to AD and it seems every night it only allows 16 people in a general user group where I need about 80 people. Where is this setting in SNOW to increase the number of members in a Security user group?
We run reports on Resource Aggregates Monthly table and I noticed that some of "non-project time"-entries don't have any task specified. How is that possible and what can those be? Task-field is always mandatory when creating new resource plans: ...
A demand was accidentally pushed into "clompleted" status, although it is not yet finished. Is it possible to get the demand back into Qualified or Draft status as an Admin?
Hi, I have a project created on 2020-01-02 08:00:00 and i see the same date available in Planned Start Date and Original Start Date, basically the project needs to be started on 2020-01-02 08:00:00 but it got started on 2020-03-08 08:00:00 now i se...
Our users really want to differentiate between 'not right now' and 'no' when dispositioning ideas and demand by having both Deferred (not right now) and Rejected (no) on ideas and demands. Currently there is only Accept and Defer functions, and in t...
Hello All, Story State has following values: Funnel, Draft, Ready, Work in progress, Ready for testing, Testing, Complete, Cancelled. When creating a user story it is created in the Draft state. 1) What means Funnel state in this context? Because...
Hi Team I've been reading through the Rate Model information - great feature by the way. My question is - in priority - Which 'rate' does the Resource Plan pull first? Does it check the Rate Model first, and if matches pulls the value from Rate Model...
I'm trying to use the Project Time Category on my Time Cards. I've been able to create some categories but I don't really understand how they are assigned. For example: If I am the assigned person on an Incident and I report time to it, I can then ...
