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Allowing project user to create project tasks?

Is it possible to allow project users to create new project tasks?   From what I understand, only users with the it_project_manager role can create project tasks.   But in many instances, there are sub tasks within a project that the assigned resourc...

JennyHu by Tera Guru
  • 1432 Views
  • 4 replies
  • 0 helpfuls

Resolved! Update closed incidents

Hello,There is a field that I have on the incident form that I want analysts with a certain role to be able to edit when the incident has been closed.   I have tried to add an ACL for the incident table on that particular field, but still people with...

Dan Brown2 by Kilo Sage
  • 3603 Views
  • 10 replies
  • 2 helpfuls

How to calculate normalize value of an Assessment Metric?

Scenario:Scale Factor : 10Assessment Category: below are the metric details of Assessment category "Strategic Alignment"Input from demand and Results:Input Value of Priority: NoneFormula to calculate normalize value:Normalized value = (Input Value - ...

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Resolved! Workflow getting stuck at "Wait for condition"

Hello ServiceNow Gurus,I am facing a challenge pertaining to workflows more specifically the "Wait for Condition" utility. In this case, the workflow needs to wait until the underlying PtO(Permit to Operate) record has been approved.   I have create...

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Dom Davidson by Giga Contributor
  • 3475 Views
  • 15 replies
  • 0 helpfuls

Setting Homepage for specific group

I have a ABC domain under TOP, this ABC domains contains 3 companies. I want to set seperate Homepage for ABC domain. When any of the companies under ABC domain logs in they need to see this Homepage.All these users from ABC domain has "itil" role , ...

venkatkk by Tera Contributor
  • 3029 Views
  • 4 replies
  • 1 helpfuls

Sub Project Cost Rollup To Parent Project

Hello,I'm struggling to be able to rollup my sub project costs to the parent project. OOB this doesn't seem to happen both on Helsinki or Istanbul.If we look at the OOB field "Actual Cost" I can roll this up from Project Task to Sub Project however I...

chrisp83 by Kilo Expert
  • 2149 Views
  • 6 replies
  • 1 helpfuls

PPM performance issues

Hi All:I would to pose few questions to the group to see if someone is having poor performance issues within PPM application. In my organization we are using the PPM application out of the box with no custom enhancements. We are experiencing extreme ...

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Cost (Actual vs. Budget) report

Has anyone found a way to create the report found on the new portfolio workbenches that shows the actual expenses vs. the total budget? We are trying to find a clean way to show this at the PRJ-level but have been unsuccessful.

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zachary by Kilo Contributor
  • 2454 Views
  • 5 replies
  • 0 helpfuls

Show 'Requested for' in report

Hi  Is there any way to show Requested for column in TASK table report.  That would be useful when make gauges or lists from the TASK table.I didn't manage to find the proper value from Available choice list.  

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porknan by Kilo Contributor
  • 3719 Views
  • 15 replies
  • 0 helpfuls

Relationship between the contract and the CI

Hello,I wanted to import a relationship file between contracts and CI, but I'm stuck.In the "cmdb_rel_ci" table, we have the two elements used in transforme MAPParent --> type = CI configurationChild --> type = CI configurationI have already imported...

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