Resolved! How can we move the Groups and Group members from Dev instance to Test Instance?
Hi All,How can we move the Groups and Group members from Dev instance to Test Instance?Thanks,Burra
Forum Posts
Resolved! Can we make complete state update set to inprogress and will configure the form is possible?
Hi All,Can we make complete state UPDATE SET to inprogress and will configure the form is possible?Thanks,Burra
Demand: Approved vs. Completed
Wanted to ask a question about how your company uses/plans to use Approved vs. Completed in the Demand module?Here is a scenario with simple dates to keep discussion quick:Jan 1st - PMO decides a demand is a project that we will work on in the future...
Excel export limit
I am trying export records to Excel using the scheduled report, and I am emailing it to myself. I cannot seem to get more than 32001 rows in the exported file. I have set the Export Import parameters as follows:The report is 80K rows, and 4 colum...
Resolved! Best Practice for Portfolio - Project relationship
Looks like you can relate a Portfolio directly to a Project, but you cannot relate a project to a Portfolio. Is the Portfolio>Project a legacy design. and we should be using the m2m relationship between Projects and Portfolios. Need your assistance...
Resolved! Ampersand issue when building external URL with Parameters
Hi there,I am building a content block that has table, one of the columns is an external URL with multiple parameters. The issue I'm running into is that I think the Ampersand is a reserved character for the XML parser, but I need to include an a...
Simplest way to approve time and update percent complete on projects
I am new to SN but have used many other Enterprise PPM tools. I am a little confused on what is the simplest way for a resource to track time against a project task. When the resource submits a timecard for project tasks and approve the timecard ...
I need a report that shows all Stories and stand-along Defects in an SDLC Release. We are in Geneva without the Analytics module. I want a list view of the stories and defect to create a visual task board.
I need a report that shows all Stories and stand-along Defects in an SDLC Release. We are in Geneva without the Analytics module. I want a list view of the stories and defect to create a visual task board.
How to track time for a story?
Have been asked to see how can track the amount of time it takes to get a story completed in ServiceNow. In Jira there is a workflow associated with story to see how much time is takes for gather requirement, development, QA, completion so I need to ...
Resolved! List to show more characters on display
Hi,How do I show more characters on a list. Currently it just comes up as ...Thanks,Riaz
How to track actual effort on a Project via timecards?(Geneva)
I am new to this so i could be missing something very obvious.I have a project setup with task and resource assignments and would like to track the actual effort logged by the resource. The resource has submitted a timecard against a task on the pr...
Multiple users updating the same ticket simultaneously for Custome Aap
Hi All;The Existing script "simultaneous Update alert" is not working for custome app.We have four custome app created in SN. It is not giving any alert when more then one user updating same ticket during same time. The script "simultaneous update al...
what is difference between business rules and global business rules?
what is difference between business rules and global business rules?
Resolved! Visual task board permissions
I believe the following KB may explain my issue or at least explain why we are having an issue with this in Geneva. ServiceNow KB: PRB645197: Visual Task Board users do not see the list of boards to which they have access when using the… We have a ...
Resolved! in which table bsm maps are stored
in which table bsm maps are stored
