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Any suggestions on what we can do to make the planned duration field editable or is it best practice not to be able to edit this field?

I enabled the ‘Enable altering of planned date(s) for task in WIP/Closed’ option in our test instance and now I can edit the Planned Start Date on projects, which also updates the Project Planned End Date automatically. However, the Planned duration ...

Hernan3 by Kilo Contributor
  • 2199 Views
  • 3 replies
  • 0 helpfuls

Portfolio Target vs Portfolio Budget

Hi Team,We are on Helsinki, May we know the difference between portfolio target and portfolio budget.What we understand so far is that portfolio budget is high level estimate of budget for a financial year.So what is the use of portfolio budget? and ...

Navn1 by Kilo Contributor
  • 1455 Views
  • 2 replies
  • 0 helpfuls

How to report on Project Budget vs. Actual

We have a need to show the Total Budget vs. Total Actuals on projects.  I thought there would be an OOB Database View since I figured this was a pretty common use case, but I was unable to fine one to help. I’m curious as to if/how folks using Projec...

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jackjulio by Kilo Contributor
  • 2432 Views
  • 2 replies
  • 0 helpfuls

Scrum Teams vs Work Groups

So it looks like the SDLC / Project areas of the tool have a concept called "teams", which for the life of me looks exactly like Assignment Groups but without the roles.Much of the OOB sprint planning seems to hinge on that Team concept but I can't u...

Uncle Rob by Kilo Patron
  • 4845 Views
  • 31 replies
  • 0 helpfuls

How to view project tasks that are assigned to me?

We are currently evaluating ServiceNow PPM for project delivery to external customers (customer on-boarding).  I have a demo instance that I am using to evaluate PPM.  Our initial usage will be very basic and I have setup projects, templates, project...

msledge by Kilo Contributor
  • 6037 Views
  • 4 replies
  • 1 helpfuls

Resolved! Agile Development 2.0 : Releases Groups and Sprints

Hi, With Jakarta Agile Development 1.0 has been replaced by Agile Development 2.0. In Agile Development 1.0 we usually created a Release, than split it up and several sprints. I recognized that in Agile Development 2.0 the relationship between sprint...

Niclas by Giga Guru
  • 2258 Views
  • 1 replies
  • 6 helpfuls

Assessment Survey is not triggering in Demand Module

Hi All,Assessment Survey is not triggering in Demand Module.Whenever the demand's state is changed to Screening, it needs to trigger the Assessment Survey to the respective stakeholders.What would have been the issue here?Please share your thoughts.T...

kutvaram by Tera Expert
  • 2377 Views
  • 6 replies
  • 0 helpfuls

Three tiered Catalog Item structure - Critical viewpoints

When I first started my ServiceNow journey, one of the hardest concepts to wrap my head around was the 3 record layers of an executed Catalog Item: Request Item, Catalog Task, and Request.  I've only had the privilege of working for two ServiceNow cu...

Uncle Rob by Kilo Patron
  • 3556 Views
  • 8 replies
  • 0 helpfuls