This works flawlessly in Incident, Request, and Change. However, when i create Project Task for Project, look up for Assigned To field is empty when a Assignment Group is selected. Any thoughts???
hi, is there a direct way to import data from excel to ServiceNow for contracts. my objective is to create a new record using the data in excel.I need to add two more fields to the form as well.attaching the sample data.can anyone suggest what would ...
Hi. Thanks in advance for your help. I have a UI action that creates a RELP from a RITM. In the UI action, I'd like to get several different usernames from various fields from the RITM and add them to a watchlist on the RELP. Here's what I have...
Hi Guys,My problem is: I want to subtract two date/Time field and the result should stored in another field.This i have achieved through this code using Business Rule."var gdt1 = new GlideDateTime(current.initial_response_date_time.getDisplayValue())...
I have imported a project plan from Microsoft Project into ServiceNow (Helsinki) and placed that into a Portfolio. I now want to take a series of tasks from what is currently one large project in SN and create a sub project from those tasks (i.e., ta...
Hello,Is there a way when a Demand record moves to the Screening state, to automatically send the assessment to the Stakeholders? The wiki is indicating for one assessable record, I must go to the Assessments->Assessable Records and individually as...
I am trying to create sub-tasks under a Project's Task (in Helsinki verion). Wikis reference that the best way to add sub-tasks is the through the Gantt chart feature, which can be accessed via Related Links. I do not see the Gantt Chart option under...
Hi there, looking for guidance on best practices for what to use as the description for Portfolios. Do you describe strategic corporate themes or do you describe corporate business units?
My company recently bought PPM. They like it for the most part but have a new requirement.The problem they are facing is if they use roles then anyone with that role can see the project but they want access to be configured for each Project at row le...
I created a new Business Rule to prevent Projects being closed without closing the associated Project Tasks. The BR does stop the update from occurring, but the problem I am running into is that the Project Tasks are then all set to Closed Completed ...
Helsinki: Is anyone using ServiceNow to pull together their Business Relationship Management? If so how? We have been told there is a Plug In/module for it but I have not been able to locate it. Is it called something else?We are looking for Da...
Our process for creating new PRJ projects in SN is to start from a Demand, then have a PRJ created from the DMND and fields carried over from the DMND and the PRJ and DMND reference eachother. I was asked to look into the Project Template functionali...
Hi All,In a Helsinki Service now instance, I see it_demand_manager role and demand_manager roles but the description in demand_manager role is given as to use it_deman_manager instead of demand_manager. please let me know the significance of the same...
Hello Everyone,I am currently working with PPM module in Geneva instance.The requirement here is1. One project divided into many phases2. One phase divided into many project tasks3. Further, each project task will contain more project tasksThere are ...
I am trying to understand how a process of remote file import and transform works. The scenario I am trying to understand is the following:- Import a remote file (it contains new users )- run a transform map to insert the new records into the user ta...
