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Project Time fields format

Hi, We have a requirement to change the Project and Project Task related Time fields format from Date/Time type to Date format. As there are many OOB scripts based on these fields, can you help to suggest on how we can achieve this with minimum custo...

pushya_thir by • Tera Contributor
  • 786 Views
  • 4 replies
  • 1 helpfuls

Outages in DPM Workspace

Looking for some guidance and best practices in recording Outages and having them show in DPM Workspace >Service Portfolios It seems to me that Outage records need to be associated to a Service Offering to be visible in DPM - if we create an outage a...

spietrofeso by • Tera Contributor
  • 1942 Views
  • 3 replies
  • 0 helpfuls

Question regarding Project Workspace Financials tab

 Within the Financials tab, there is a Time Scope section at the top. I have a few questions related to this area.Under what circumstances would the Time Scope not prefill based on existing records? One of our users encountered this issue, but we hav...

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Teo2kids by • Tera Expert
  • 1940 Views
  • 6 replies
  • 5 helpfuls

TBM Taxonomy

Is the TBM taxonomy for IT preloaded in ServiceNow for us to use?

Azure DevOps integration: Dates not mapping properly

I have created mappings for the following ADO objects into Servicenow: User Stories, Features, Epics, Change Request (to Enhancements), and Bugs (to Defects). All mappings are working except for date fields.  I assume that there needs to be a script ...

tahnalos by • Kilo Sage
  • 740 Views
  • 2 replies
  • 0 helpfuls

Resolved! Default project document templates - where do they live?

We're looking to get started using document templates through the project workspace and can't seem to figure-out where the default templates live in the system.  I would expect that they could be found under Document Templates / All Document Template...

Doc Template for Project Status Report

Hello,I have created a document template in the Project Workspace to generate a status report. However, I am unable to capture the document template in Update Sets. There is an option to export the document template, but I am unsure where to import t...

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monishsnowd by • Tera Contributor
  • 1660 Views
  • 2 replies
  • 2 helpfuls

Please help providing the answer of thease question for SPM

I came across the questions below and it seems that some of the answers available online may be incorrect. I studied the topics using ServiceNow documentation, but when I tried to validate my knowledge through these questions, I was not confident abo...

Navnit1 by • Tera Expert
  • 912 Views
  • 1 replies
  • 0 helpfuls