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Forum Posts

Portfolio Planning View by Business Unit AND Impacted Business Unit

I am attempting to use my Portfolio Planning Workspace tool to view all projects/demands by Business Unit AND Impacted Business Units.For example, my project "Estimate Creator" has a primary business unit of Revenue Cycle, and an Impacted Business un...

KFry by Tera Contributor
  • 791 Views
  • 3 replies
  • 1 helpfuls

Stage Gate Process in SPM PPM

We are currently exploring SPM/PPM module in ServiceNow and in our current project mangement process we heavily use "Stage Gate" process. Is there a stage gate process in ServiceNow PPM or something  which is equivalent to "Stage Gate" Process in SPM...

ashisharovi by Tera Contributor
  • 543 Views
  • 1 replies
  • 0 helpfuls

Using the Built-In "Copy Story" Option for Yoko

Using the Built-In "Copy Story" Option for Yokohama release OOB. It says to do the following:Open the Story record you want to copy.Look for the "Copy Story" related link on the form. This is typically found in the Related Links section.Click "Copy S...

Juli Duke by Tera Contributor
  • 374 Views
  • 1 replies
  • 0 helpfuls

how to remove the scrum_admin role from the demand_manager role

Background:The the it_demand_manager role contains the demand_manager role which contains the scrum_admin role.  I don't understand why a high-level role like scrum_admin would be buried deep within another role. We're a new SN shop and all of our co...

MBMRED by Tera Contributor
  • 526 Views
  • 2 replies
  • 1 helpfuls

Resource Assignments and Time Sheets

In the new Resource Assignments, I am seeing that unapproved resource assignments are showing up for resources on their timesheet. For example, I am requested (pending Resource Assignment)  for a Project and a Demand. Using the Time Sheet Portal, the...

Capacity/availability generation based on resource plan.

Hi team, the system is generating Capacity and Availability also for months prior to when the resource started working (e.g. we have someone starting in June 2025, a Resource Plan is created for a period June – December 2025, but the system is automa...