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Forum Posts

ITSM Change Management and SPM

Hello,We went live with SPM prior to going live with ITSM. ITSM will be going live in less than a month and I am curious about the capabilities when using Change Management, how does the change process feature work with SPM? The only information I se...

PPM Integration with Change Management

Hello,I would like to know whether anyone has used Change Management to manage & control changes to Project - Scope / Budget / Resources etc.Traditionally, Change Management is used to control the changes delivered to Production env.For Project manag...

Community Alums by Community Alums  
  • 1287 Views
  • 2 replies
  • 0 helpfuls

Project manager not able to new during create the issue

Hi Community,We are currently facing an issue in Project Workspace in ServiceNow.In the "Issues" tab of a project (e.g., while viewing a project like Update email notifications), the "New" button to create an issue is either:Not visible at all, orNot...

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raj12345 by Tera Contributor
  • 311 Views
  • 1 replies
  • 0 helpfuls

Resolved! Idea form - Dynamic translation

Hi all, It is possible to apply "dynamic translation" to the idea form?Our client needs the label and content of some fields to be automatically translated: it is doable? I did some research and I just found dynamic translation to be applied to incid...

Tommaso2 by Tera Expert
  • 873 Views
  • 5 replies
  • 3 helpfuls

Stories added after Sprint started

Is there a way to know which stories were added/removed to the Sprint after the Sprint is started? We would like to review the scope change, during Sprint planning, we have agreed what stories should be included in the Sprint. But it happened that af...

Resolved! Capacity planning

Hi all, Which is the link between Capacity Planning in SPW and Resource Assignments? Capacity planning is for Portfolio manager but which is the purpose? Only showing capacity based on role/group/skill? Portfolio manager can perform any action (such ...

Tommaso2 by Tera Expert
  • 510 Views
  • 1 replies
  • 1 helpfuls

Creation of resource plans without users

When creating a Resource Plan for a Demand in its first stages, it is common not to know exactly which specific resources will be involved.Does anybody know if there is a way to create Resource Plans that doesn't allocate users but creates like a pla...

Alberto12 by Tera Contributor
  • 275 Views
  • 1 replies
  • 0 helpfuls

SPM - Demand budget and cost center

Hi all, There's any relation between demand budget and cost center? It is possible to connect them to verify for example if overbudget scenario occurs (maybe once expense lines are processed)? If so, with SPM Pro this feature is included? Many thanks...

Tommaso2 by Tera Expert
  • 493 Views
  • 4 replies
  • 1 helpfuls

Resolved! Project Workspace

I'm trying to move my work into the new project workspace, but one of the things that drives me absolutely bonkers is the lack of ability to filter the list of projects under my projects and all projects.  Sure, you can search or use some sorting met...