Question: Why are the Cost and Strategic Alignment metrics not being factored into the Demand Score? We were scratching our heads trying to figure out how the Score was derived from the 5 metrics before doing research/reverse engineering to then real...
Hi All I wanted to change the color of field "scope" in program status report. I am able to achieve this in the native program status report [program_status] table where I have added a new choice named blue and on change of the "scope" field blue col...
Hi All, SPM module is installed 3 months ago, and we have installed the Performance analytics plugin recently. There is daily scheduled job running for PPM indicator. We want the past data (before the daily scheduled job started running), so we have ...
I have a Requirement that When demand moves to qualified state it creates a Demand task "Governance " is created and when it is Closed Completed or Closed SkippedApproval task "Operational " is created and assigned to "ZXC Group "Upon approval of ...
Hi everyone,i want to add another tab here for project tasks as well How do i proceed with it, it is opening a page 'project tabs default'.Moreover, what test values do i fill in all of it's required parameters? these are the required parameters. Th...
Dear Community, I’m building a new page in UI Builder with a Gantt chart to display the projects from pm_project table. So far, I haven’t been able to display the data in the chart. I’ve looked at the documentation, but there is no guidance on how to...
In ServiceNow's Strategic Planning Workspace and Resource Management module, how can I accurately account for the capacity of a resource who belongs to multiple resource groups? For example, if a resource splits their time 50/50 between two teams, is...
Hello, I'm looking to create a schedule that considers time off in lieu. For example, if a holiday always occurs on the first day of the year, i.e., New Year's day, and that day is a Saturday or Sunday, I would like the schedule to move the time off ...
Hello,I’m working with the Strategic Planning Workspace (SPW) in ServiceNow Xanadu release.In the Portfolio Plan view, there’s a Sidebar that shows items like Goals, Planning Items, and so on.In the roadmap view when I click in a project I’d like to ...
Hi team,I have a question about PPM module Xanadu/Yokohama versions.Xandu/Yokohoma "pps_resource" role is required for users marked as users to be managed in PPM.Is this a free role ? No license fee is required ?If it is not free, do we need to purch...
Occasionally we get Service Requests that really should be entered as Demands as part of SPM. What are the best practices for getting service requests out of the operational queue and into the demand queue? ThanksFrancis
Our IT organization is introducing Demand management to our ServiceNow work intake process. Until recently, our IT Service teams have used the RITM and Incidents as our method of work intake. From a RITM we would create FETR if development/config...
Hello Community, We installed the Enterprise Architecture application and we are working on populating the TRM product list in the Technology Portfolio section of the application. We ran the OOB job called "Populate TPM Discovered Technologies and L...
Hello all, I have a request that is requiring auto filling/selecting the resource plan on users time sheets when task work time cards are added. For example, if you add a time card to a time sheet from the 'Other' category (Admin, Meeting Time Off, e...
