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Need help in creating a transform map or script to build relationship

I have a huge data of Service instances and application services and mapped applications , need help in building the relationship between them . As manually adding is time consuming, Need some way(script/BG) to create this relationship between the se...

Community Alums by Community Alums  
  • 580 Views
  • 2 replies
  • 0 helpfuls

DPM dashboard stuck at loading

Hi,I have my Digital portfolio management(DPM) dashboard stuck at loading,Cleared the cache and tried everything i could think of, but no luck its same, Can someone help on this?Below is the screenshot for the same

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Community Alums by Community Alums  
  • 505 Views
  • 2 replies
  • 0 helpfuls

Effort <> Duration

In the pm_project table there are fields that refer to a quantity of hours as Type "Duration". Any field that contains some quantity of effort should be of type -- integer.  For example, 8 hours of effort can be spread across an indeterminate number ...

Resolved! Cost Management or Financial Management with SPM ?

Dear all, I would appreciate your help.I'm the CIO. I would set the SN to manage the total cost and create a specific report to follow all expensive items. What is the best practice for doing thisSPM, I'm okay with the Cost Plan for the Project and D...

aruscitti by Tera Contributor
  • 4578 Views
  • 8 replies
  • 4 helpfuls

Has anyone successfully moved off of Teamspaces?

I am in the process of exploring the possibility of moving off of Teamspaces in PPM. Hoping that someone that moved off of teamspaces would be willing to connect with me. I am interested in hearing about your journey and any lessons learned and how t...

Jeffrey_K by Tera Contributor
  • 664 Views
  • 1 replies
  • 0 helpfuls

Editing a closed Decision

Is there anyway to edit a closed Decision in RIDAC? One of my Project Managers wants to add a bit more info but the state is Closed Complete and we cannot find a way to reopen and edit as everything is greyed out. You can with Risks and Issues Thanks...

Woody77 by Tera Contributor
  • 620 Views
  • 1 replies
  • 1 helpfuls

Resolved! Is CWM Kanban card layout configurable?

Hi, I've been playing with CWM features and while most of it is very intuitive and flexible, I didn't manage to find out if the Kanban card layout is configurable. By default I see only: type, state, priority and story points fields. The first thing ...

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petrhal by Tera Expert
  • 783 Views
  • 1 replies
  • 1 helpfuls

Flow issue in a domain separated instance

On the global domain:Decision table: RWG – responsible workAction: GetAssignmentTeamsForCI – calls a script include with a CI to get the assignment group from the decision table aboveSubflow: GetAssignmentTeamsForCI – calls the action above to make a...

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kimberlylp by Tera Guru
  • 1104 Views
  • 3 replies
  • 0 helpfuls

Advanced Work Assignment for Service Requests in ITSM

I observe that it is available for PSDS module - https://www.servicenow.com/docs/bundle/xanadu-government-industry/page/product/public-sector/concept/psds-configuring-awa.html Is there something equivalent for ITSM module - to automatically assign se...

rohiniakshi by Tera Contributor
  • 958 Views
  • 2 replies
  • 0 helpfuls