I've noticed that while our "Unnassigned assignment request" widget (screenshot 1) in the Overview Dashboard is showing the correct number of resources, the filter is not updating once you click into it. It continues to show the 2025 filter (screensh...
Hello,I need some help with a notification issue.I created a notification to inform the Project Requestor when the state of a Demand changes. The notification condition is State changes.However, when I click Approve or Defer on a Demand record, the n...
Hi, I have created a new status report template using the docs functionality. One thing I have noticed is that the milestones are not sort by date. Is this possible? ThanksSteve
Hi Community, What are the possibilities to customize the RIDAC page on project workspace? Currently it shows the RIDAC records created on project, but we have project and sub-project structure and we want to see the RIDAC records from the sub-projec...
Hi community, I would like to configure capacity points for each scrum team on EAP. However, it seems there is no function to do it. On planning board, I can see capacity utilized but "-" is shown. If I configure capacity points, something percen...
Hi Community, I have a requirement where i need to sync/ carry Interaction short description and description to Request when created from create request UI action in service Operation workspace. Note: Request short description is not global it is fro...
I am managing an Agile project using service now. I would like to know how the burn down charts are getting updated in service now. We update the status of each story depending on the progress daily from ready to in progress, ready for testing. But t...
I have a requirement to create a manual ranking field on the SPW planning item table because the drag and drop ranking field has proved to be inefficient and error prone when we have hundreds of items on the list. I've created the entry field and ca...
Hi guys, I had done a integration with Azure DevOps ( from Azure to SN ), and everything is ok except the sprints. I tried to import the sprints to the rm_sprint table, and I dont receive anything. Anyone know why this happen? Thanks for your help...
We’re in the middle of implementing Strategic Planning Workspace and are running into a very common challenge: end users are overwhelmed by enterprise-level noise.By default, many users land in SPW and see goals and plans that have nothing to do with...
I'm working on a new status report template using some custom fields on the pm_project table that we haven't used before on status reports. They show up in the Export to PPT Add-In, the placeholders seem appropriate with the link the final } but when...
Personalize function on Portfolio planning workspace doesn't list all parameters on the demand / project screen. For example, in the demand creation screen, there are fields such as "Investment Type", "Investment Class", "Impacted Business Unit", etc...
Hi allI updated Collaborative Work Management from 7.0.2 to 8.0.2 in Dev and Test. Everything went fine.I did the same thing in Prod, and now I cannot create Spaces, Boards, or Folders. Also, when I attempt to open a Task from the My Work section, it...
I added a new percent complete field to the sn_align_core_planning_item table and on the SPM work space it does not display numbers or percent like the OOB one does. How can fix this?
Hi,After importing a Microsoft Project (.mpp) file using the 'Update an existing project' option, the 'Description' field on the project record is being updated with the value from the 'Notes' field in the Microsoft Project.I followed the knowledge a...