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Capacity in ppm servicenow

Hi Team,Could anyone please help me understand why, after changing a user's schedule effective from April 2025, the data is not appearing in Capacity and Availability when I check dates before April 2025 in the Resource Allocation Workbench?Please fi...

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Risk State not Showing on RIDAC

On the RIDAC view on the new project workspace, the Risk State does not show, but the Risk Status does.  Why wouldn't the Risk state show on this view as it does for others? 

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Linda_G by Kilo Sage
  • 1002 Views
  • 5 replies
  • 1 helpfuls

Resolved! Purpose of original start/end date project/project tasks

Dear Community,  Is anyone familiar with the purpose and logic behind the 'original start/end date' on project/project tasks? The docs state that the original dates are the planned start date of the first child (project) task and the planned end date...

CGS92 by Mega Contributor
  • 4556 Views
  • 5 replies
  • 1 helpfuls

Demand and Project scoring

I'm looking for feedback and assistance with demand and project scoring.  If my understanding is correct, OOB demand and project scoring doesn't include the priority value.  Is my understanding correct?  Also, has anyone made any scoring customizatio...

Alvis1 by Tera Contributor
  • 881 Views
  • 7 replies
  • 0 helpfuls

CWM: Start date format bugs out the Gantt chart view

Hello everyone, it seems that tasks that are moved around on the Gantt view result in a bug of the start and end dates. After that happens, tasks can't be moved on the Gantt view and manually inputting the dates has no impact either.  The instance is...

markmilkere by Tera Contributor
  • 868 Views
  • 7 replies
  • 0 helpfuls

No Idea Module in Teamspace?

Hi,  Can anyone tell me why I can't see the Idea module inside my Teamspace? Shouldn't this be standard when installing the plugin? I can see the standard Idea module outside the Teamspace. Screenshot attached.Thanks!

PowerPoint Templates

I am trying to modify an existing PowerPoint Status Report Template.  I added 4 fields that are radio button fields to one that was already there.  The original and two new ones populated with the radio button in the color of Green/Yellow/Red based o...

Suzanne L by Tera Contributor
  • 575 Views
  • 1 replies
  • 0 helpfuls

Programs into Programs

Hello everyone !I'm creating a complex project and I think one way to organize it is to create a Program -> SubProgram -> Project.Do you know if it is possible to create a Program within another Program or is there any other way to manage these large...

aserra by Tera Contributor
  • 537 Views
  • 1 replies
  • 0 helpfuls